Areas Of Satisfaction - The roofing supervisor was helpful, courteous and professional on every level. He answered our questions and explained things so that we could understand. He was very nice and the group of roofing guys left us with everything cleaned up to the T. This team of guys that did our install worked well together in a timely manner and each one was courteous to us in all aspects of this project.
Everyone in the company from the estimator, company liaisons, foreman, and installers were very friendly, helpful, and knowledgable. They all did a wonderful job on my home and I am very pleased. I would highly recommend Skywalker Roofing to my family, friends, and neighbors.
We were very pleased with their service. The roof looks very nice. They answered all of our questions before they came out. We were very pleased with their service.
The pricing was my only issue.
They have an excellent reputation and lived up to it, while working in my house.
I'm a very satisfied customer and I will recommend them to anyone that is considering a roof.
Communication and attention to detail were excellent!!!! Skywalker is a very professional company!!!
The crew was amazing! From first interaction to the day of the job. The guys smiled and played happy music. We were very pleased. My house had a funky porch roof and they solved the problem before leaving. Too bad I am afraid of heights, I would have fun working with a crew that has this good energy.
They were extremely professional and very clean. They did it in a timely manner. They were great to work with from start to finish!
They were very professional and we were very pleased with their work.
our main contact at Skywalker, Brian Earnhart , was great. He followed the progress every step of the way. Always answered calls promptly and delivered on his promises.
I had an awesome experience. The guys that came here were very professional and technical when they were explaining what they were doing and everything else.
Excelled in every area
Great and fast job with quality material ONCE they finally got everything to get started on the job
Skywalker repaired my roof like they were working on their own roof.
You pay a bit more but get it back with quality materials with no additional charges like other quotes I had gotten. Crew was great and they even painted the white vents to match the roof color!!!! Overall a great experience!
It was a great experience from start to finish. They were very professional and organized.
Skywalker Roofing was a really good company to work with. They showed up on time, got right to work and worked all the way through the job until it was done. I was very happy with their work!
Skywalker did a great job on my roof from start to finish. Very nice and professional staff. If I had to say anything negative would be double checking the clean up for nails. I found 6 in my driveway. Overall they did an outstanding job. They deserve more than a 5 star rating in my book.
Two of the guys have come back since finishing the job just to check and make sure we are totally satisfied. My husband and I were shocked to realize they would come back to check again after job completion. We are very well pleased. We have gotten excellent comments. People who know us drive past us on the main highway and tell us how much better our home looks! That is a big compliment to Skywalker Roofing!
They were timely and professional, and they did a fantastic job on our house!
They showed up on time, they did a great job, very professional, the quality of the project was great! Everyone likes the job!
All of the individuals that were involved with the project were very professional and kept me up to date. The Scheduler (John Stanley) kept me up to date on schedule changes and communicated with me about the weather conditions and scheduling of my project. Once the date for the project was agreed upon things went smoothly.
Skywalker Roofing did an amazing job, start to finish. When our estimator, Brian, first came to our home to meet with us and give us an estimate, he went up on our roof and did an extremely thorough inspection, including pictures. He then sat down with us, showed us all that he found, clearly explained all work that was needed, and gave very knowledgeable insight to the materials and process. Brian continued to check in with us throughout the rest of the project, going above and beyond to assist us with any needs. On project day, the work crew showed up right on time, got straight to work, and powered through to complete the entire job in one day. They worked so quickly and diligently even though the weather was quite oppressive. They were so kind and patient as we had to go in and out several times. Travis took time before he left to check with me about how everything looked - the roof and the cleanup. From our standpoint, all went very well.
We are extremely satisfied with all the hard work and professionalism of the crew. We love how our project turned out.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Skywalker Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys