When they first came out, they did a video presentation of the roof before the product. I wanted to see a video after the finished product and they could not produce that.
We are very pleased with the work Skywalker Roofing did. There was never a hard sell approach from Skywalker Roofing. They simply gave us all the information concerning what we needed and the materials they would use and left us plenty of time to decide. They had a large crew who showed up on time and stayed until the job was finished and the job site was cleaned up. Every time I needed to contact someone at Skywalker they were friendly and responsive. We are very happy with our decision to have Skywalker Roofing replace our roof.
Outstanding in every respect!
The whole crew was very professional and courteous. From the time I called to get an estimate to the time they finished the project, I was very well pleased.
Skywalker Roofing is an amazing team that gives you that local business feel with amazing professionalism and workmanship that exceeds all expectations. My family and I looked at several companies to replace our roof, but ultimately decided to go with Skywalker Roofing due to their professionalism, knowledge, quality of materials, and timeliness. Our entire roof was stripped and replaced in one whole day with an extremely efficient crew. It was truly like magic watching this team work. They were not only good at what they did, but they are amazing people who interacted with our children and patiently entertained our many questions. Also, the day they were replacing our roof something really stuck out to me. Since they were working on a Saturday, Brandon (the person we worked with to finalize everything) brought food up for everyone. To me this showed a sincere appreciation for not only their customers, but their team as well.
I think Skywalker does a very prifessional job with quality materials and workmanship
In a day and time when good service is hard to find, Skywalker delivered. Skywalker will more than likely be higher than the competition and to be honest, will be the most expensive. That being said, the quality of the product and the level of the service made me forget about the price. Not only would I use them again, I am recommending them to friends who are in the market for a new roof.
They were an extremely kind and friendly staff, the listened to my concerns and my needs.
Very professional and neat with their work.
I was very well satisfied with the job that was done. I have seen your signs all over town and knew you would do a good job, and you did.
Fast and professional! Well worth the money to have all your work done by a crew that knows what they are doing vs a handyman or two doing things at their pace. Should be set now for years to come.
I'm on the fence about this. Thought the world of Rodney Slaughter and John Stanley. I liked the crew and the young manager (although he was more of a helper than a manager - the crew just does what they need to do without his input). It's a shame because they were close. I would recommend Skywalker but with a caveat regarding the issues I have had. it wasn't a perfect experience and whether they will respond to customers with an issue even with the warranty.
They made getting a new roof very easy.
From the first contact and initial assessment to the finishing of my project (roof and gutters), the team at Skywalker were friendly, knowledgable and never late. I have worked with a number of contractors for various things and wish they had a 10th of the level of professionalism that these guys have! What a great experience. If I had 50 houses I'd buy 50 roofs from them.
This was the first time I have ever had to perform a major home repair and the OUTSTANDING folks at Skywalker made it painless and seamless. From our inspector/sales rep Lupo, to Jennifer and Amy in the office, John our scheduler, and Adam and the install crew, they were friendly and professional from start to finish. The roof looks awesome and they didn’t mind us watching. Adam explained things as they went since we are amateur DIY’ers and were genuinely curious. Thank you Skywalker Roofing for doing a great job! Thank you also for what you do in our communities for those less fortunate! Your community outreach played a large part in me eagerly giving you my business.
They were all very professional and did a great job. We have no complaints. They did what they said they were going to do.
In a world where contractors say "I'll be there" and never show up, this company is a breath of fresh air! They came when they said they would, were very informative, offered financing options, and did the work quickly and timely. You really cannot ask for more than that!
I think they did a really good job. I am pleased with them. I would recommend them to anyone.
The entire experience was first rate in every way. Thank you so much!
I highly recommend Skywalker Roofing for the asphalt shingles. They did a fantastic job and did my 4,000 square ft house in one day, which is amazing!
Great job from the staff down. Highly recommend!
Skywalker Roofing is very professional and right on time. They never came off the roof and completed the job in a very timely manner. I was told how long the process would be and it was within minutes of being done. I am very satisfied with the quality of it and looking forward to many years of wear and tear on my roof.
I would recommend this company to any and everyone, great service and really happy with the new roof!
From the first contact with Skywalker to discuss the project to the completion, all persons from the office (setting up appointments, leaving messages, etc.) to the laborers and site supervisors, all were extremely professional. Each person exhibited character that they wanted this to be quality workmanship that they would be proud of because it was important to them to represent the company to the best they could give to customers.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Skywalker Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys