The team members at S.I.S. Exterior Renovations all went above and beyond our expectations. All were friendly and professional. Our house looks amazing! The Hardy Board siding and rock work that they installed makes our old house look new! Many in our community have sought us out to say how great our house looks.
They had good communication and were easy to work with. They did a good job.
A great experience from start to finish. Communication was excellent, installation crews were amazing, and after sales follow up was amazing. Would highly recommend!
All work was completed in an extremely professional and esthetic manner. We are quite pleased with the results.
We are very happy with the job and the crew that worked on our home, we would highly recommend S.I.S.
They did outstanding work and I am very pleased with the finished product.
We are very impressed with quality of workmanship from SIS. Jody, Chris, Taylor and Billy were great! As well as their mason and eavestrough guys. This was a big renovation for us, but Chris and the crew helped ease our concerns when they whenever we had questions or concerns.
Right from start to finish SIS was very professional and did a great job on our renovation and I would recommend them to anyone.
The entire 10 step process from start to finish was very smooth, easy and pleasant, if the need arises again for an exterior renovator, we would definitely choose SIS Exteriors.
SIS was thorough and professional during the entire process. They explained everything in detail, took pictures and went step by step through the process. I'd recommend them for any exterior work.
Our project manager was great always there doing what he could to assist us and checking in almost every day. The construction crew was excellent, working through the heat without a break and working hard. The area was also kept as clean as could be during the whole process. We can't say enough about Francis and Eric and the crew they were great. We appreciated everything they did and the hard work they put in. The painters were a little lax but then it could have been because of the heat. The outcome is great. Thanks again.
The workers that did the project were very professional and they took pride in a job well done.
I would highly recommend S.I.S Exterior Renovations. From the beginning of our project to the end, we recieved professional and personable service from every person that came to our hom.
Quality of the design, project management and tradespeople were excellent. We're pleased with how our renovation turned out.
Professional from start to finish. The project team was awesome
We could not be happier with the finished job. The people at SIS were excellent to deal with. They kept us involved and consulted with us throughout the project. Francis, the jobsite supervisor, was very professional and easy to communicate with. The install crew were the best contractors we have dealt with ever. We have done many construction and renovation projects over the years and no one has ever paid as much attention to detail, fit and finish as they did. Thank you S.I.S. for not only meeting our expectations but exceeding them.
A first rate company with which to do business. The job was done on time and on budget.
The work done was excellent but the salesperson we dealt with could have been better at communicating details.
Excellent Quality of work and workmanship. My only complaint was the housekeeping during the erection of the rock facing, we had a lot of cement dust on our deck and windows and we were left with a big mess to clean up.
I am very happy with my choice to replace my hail-damaged vinyl siding with James Hardie cement siding. It didn't cost much more than vinyl and like vinyl, it's maintenance free. I like that James Hardie siding is much more hail resistant and should also protect my house against fire (important to me since the houses here are really close together and both my neighbours have fire pits). I'm also noticing this siding doesn't attract dirt like the vinyl siding did. I highly recommend this siding for anyone looking for an alternative to vinyl.The SIS installers were skilled craftsmen, who did a great job, right down to the details like making some custom flashings. I also had SIS install new windows and doors and am similarly impressed with that install. The crewsworked hard, were polite and respectful. The project manager was conscientious and genuinely wanted to make my renovation experience a good one.If I had any advice to other people hiring SIS, it would be to confirm design details and other decisions in writing before the work begins just to make sure everyone is on the same page. My renovation did not go perfectly smoothly (renovations rarely do). Some accidental damage was incurred and there was a miscommunication on how the bay windows were to be trimmed. But in the end, SIS made everything right, which in my experience, makes them one of the better companies out there.
SIS is a great end-to-end siding provider from design to installation.
SIS staff were easy to deal with, knowledgeable, and professional throughout our renovation job. Our already high expectations were exceeded in terms of quality of the products used, installation skills of the crew, and warranty offered. SIS was very flexible in terms of accommodating some of our less common requests, such as additional architectural details, even though these probably made their job more difficult. The fact that SIS has a showroom where we could view samples of installed product was also very helpful to us in making the necessary material and product selections. Additionally, SIS staff made some design suggestions that resulted in our renovation job being a huge success. We would definitely recommend SIS to others and use them again for our next project!
From start to finish, the experience was exceptional. Alanna in sales did everything in her power to accomodate our schedule, requests and desired timing and was very patient with our slow decision making process. All crews (window, roofing, siding, rock work ...) were on time, courteous, knowledgeable, engaging and competent. It was clear they were all very proud of their work and weren't happy unless we were happy. We had some challenging issues and the team kept after them until they were resolved. Jody has clearly instilled his business principles in the rest of the team. Would certainly recommend S.I.S. to anyone who wants a superior job completed with quality materials, on time and on budget.
Excellent work from all the staff at SIS. I was so impressed with their quality implementation of my needs, that I booked a second job immediately after the completion of the first one.
It was a great experience to work with SIS Exteriors. They do quality work and everyone (in the office and on the job site) was personable and professional. I'd hire this company again!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of S.I.S. Exterior Renovations as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys