Professional from start to finish. The project team was awesome
We could not be happier with the finished job. The people at SIS were excellent to deal with. They kept us involved and consulted with us throughout the project. Francis, the jobsite supervisor, was very professional and easy to communicate with. The install crew were the best contractors we have dealt with ever. We have done many construction and renovation projects over the years and no one has ever paid as much attention to detail, fit and finish as they did. Thank you S.I.S. for not only meeting our expectations but exceeding them.
A first rate company with which to do business. The job was done on time and on budget.
The work done was excellent but the salesperson we dealt with could have been better at communicating details.
Excellent Quality of work and workmanship. My only complaint was the housekeeping during the erection of the rock facing, we had a lot of cement dust on our deck and windows and we were left with a big mess to clean up.
I am very happy with my choice to replace my hail-damaged vinyl siding with James Hardie cement siding. It didn't cost much more than vinyl and like vinyl, it's maintenance free. I like that James Hardie siding is much more hail resistant and should also protect my house against fire (important to me since the houses here are really close together and both my neighbours have fire pits). I'm also noticing this siding doesn't attract dirt like the vinyl siding did. I highly recommend this siding for anyone looking for an alternative to vinyl.The SIS installers were skilled craftsmen, who did a great job, right down to the details like making some custom flashings. I also had SIS install new windows and doors and am similarly impressed with that install. The crewsworked hard, were polite and respectful. The project manager was conscientious and genuinely wanted to make my renovation experience a good one.If I had any advice to other people hiring SIS, it would be to confirm design details and other decisions in writing before the work begins just to make sure everyone is on the same page. My renovation did not go perfectly smoothly (renovations rarely do). Some accidental damage was incurred and there was a miscommunication on how the bay windows were to be trimmed. But in the end, SIS made everything right, which in my experience, makes them one of the better companies out there.
SIS is a great end-to-end siding provider from design to installation.
SIS staff were easy to deal with, knowledgeable, and professional throughout our renovation job. Our already high expectations were exceeded in terms of quality of the products used, installation skills of the crew, and warranty offered. SIS was very flexible in terms of accommodating some of our less common requests, such as additional architectural details, even though these probably made their job more difficult. The fact that SIS has a showroom where we could view samples of installed product was also very helpful to us in making the necessary material and product selections. Additionally, SIS staff made some design suggestions that resulted in our renovation job being a huge success. We would definitely recommend SIS to others and use them again for our next project!
From start to finish, the experience was exceptional. Alanna in sales did everything in her power to accomodate our schedule, requests and desired timing and was very patient with our slow decision making process. All crews (window, roofing, siding, rock work ...) were on time, courteous, knowledgeable, engaging and competent. It was clear they were all very proud of their work and weren't happy unless we were happy. We had some challenging issues and the team kept after them until they were resolved. Jody has clearly instilled his business principles in the rest of the team. Would certainly recommend S.I.S. to anyone who wants a superior job completed with quality materials, on time and on budget.
Excellent work from all the staff at SIS. I was so impressed with their quality implementation of my needs, that I booked a second job immediately after the completion of the first one.
It was a great experience to work with SIS Exteriors. They do quality work and everyone (in the office and on the job site) was personable and professional. I'd hire this company again!
Very pleased with SIS. Would not hesitate to recommend them.
We have had several neighbors come by and say how great the house looks now that SIS has completed the work, our house is now one of the greatest looking house on the block.
The job was done in a timely and safe time. The couple of problems were rectified within a few days. Totally happy with SIS and would recommend them to anyone
I found the company very easy to work with and they were always on top of the job. I'm very pleased with everything they did, they were very quick to fix any issues we may have had.
We were very pleased with all aspects of this very large project. SIS maintained good communication with us so that we always knew the progress and scheduling of work. Our work crew was exceptional, attending to our questions and requests, coming early, working hard and obviously enjoying their work, even singing on the job some days. Since we replaced all windows, soffits and fascia, eaves and downspouts as well as the siding I was a bit nervous before the project start but it all went more smoothly than I anticipated. Highly recommend SIS to other customers.
Great company to work with. We had our old cedar siding, on our 2 story house, replaced with Hardee board siding. They tore the old siding off, repaired any rot underneath and installed a layer of insulation before installing the Hardee board. Replaced all gutters and soffits. Plus installed new stonework in the front. Our 40 year old house looks new. Our SIS agent and even the on-site workers were extremely open to any concerns we had throughout the process including changes while the work was going on. They provided the most detailed quote of the 3 other quotes I received. SIS was at the top for price but when I asked the other competing companies to include the details, their price started to compare with SIS. I felt that SIS wanted the work and would go the distance. Their competitors felt like that I was just another "mark" and presented poorly thrown together quotes that I had to hound to get. I was not impressed with the competitors out there.The only "bad" thing was the scheduling, they started about 3-4 weeks later then originally stated. But the outstanding workmanship more then made up for it.
Good material and I am quite satisfied.
Areas Of Satisfaction - Quality of the product and installation staff.
Recognized Excellence - Jeremy, Jody, John.
Additional Comments - Thank you.
These guys are really good, zero problems or complaints
Areas Of Satisfaction - Quality of work, above standard for building contractors
Very professional workmanship
The service not only met our expectations but went beyond them.
Additional Comments - I had a very pleasant experience with them. If constriction companies all had people that took pride in what they do, that would be great.
I was really impressed that the site was so clean at the end of every day.
Our crew headed by John did an outstanding job, we were really happy with their workmanship and the final product, our house looks brand new.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of S.I.S. Exterior Renovations as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys