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Excellent, high-touch experience from planning to construction through delivery!!
We have recommended, and to my understanding they are building next door.
We have had 3 homes built over the last 40 years. Silverado has by far been the best. We asked for changes to be made and they had no problem making them. The sales lady, Monique, kept us informed every step of the way. The quality of the home is excellent.
Great overall experience.
Great team, great work and extremely fast to accommodate my very tight scheduleProfessional work
We have been very satisfied with our new home. We are very pleased.
Areas Of Satisfaction - I was most satisfied with the quality of the products.
Silverado Homes built a quality homes that my family will be happy in for years to come! Kittie was excellent to work with and was very helpful in selling us our home! Eric was professional and helped the build to stay on the appropriate timeline! Glad I chose Silverado homes to build our home!
Schedule - Silverado did an excellent job to complete house on time which allowed us to move in on the original move in date.
Employees & Subcontractors - Eric was very helpful and attentive to any issues we had.
Areas Of Satisfaction - I really like the communication and flexibility that Silverado Homes has provided.
It would depend on our home ever getting completed as promised.
Expertise - We saw the quality work in the model home in The Moors and wanted our home to be built by Silverado.
Clean & Safe - Always!
Employees & Subcontractors - Always friendly and helpful.
Areas Of Satisfaction - After seeing the model we could see the quality of workmanship was there. Working with Kittie made decisions less stressful and our meetings with Eric and Tonya were helpful and encouraging.
From the day we signed the purchase agreement to the day we received our keys, we had nothing but a positive experience working with Silverado to build our dream home. They had great customer service and we enjoyed working with Elyse, Alysse and Eric. They were patient, thorough, quick to respond and always kept us updated throughout the process. We would highly recommend them to anyone looking to build!
Salesperson Professionalism - Elyse has been wonderful through this whole process so far!
Sales Knowledge - Elyse answered the many, many questions we had and was always quick to reply to emails!
Understand Building Process - There is so much that goes into building a home but the staff and binder been very helpful!
Areas Of Satisfaction - They were always willing to work with us regarding changes we wanted to make through the process. If we noticed something wasn’t right, they took care of it immediately.
Additional Comments - Thank you all so much! We are so happy with how everything turned out.
Expertise - We have watched Silverado build homes for two years & love the quality.
Areas Of Satisfaction - Quality of materials & workmanship. Bob & Kittie have been patient and very understanding.
Additional Comments - We have looked at many homes & we hadn't planned to build until we met Bob with Silverado. When he gave us a tour, we knew that we wanted Silverado to build our next home.
We have had four homes built and this is the best by far. I would recommend Silverado Homes to anyone building a home.
Areas Of Satisfaction - Craftsmanship. It’s a well built home.
Additional Comments - Overall a great builder I would recommend them to anyone.
Silverado is very professional, honest, and they do great work always!
Additional Comments - They are top notch, know what they are doing and are wonderful. Everyone is wonderful.
Areas Of Satisfaction - Everyone and every person was professional, thorough, and knew what they were doing. They was not one bad experience with anyone.
Additional Comments - I can not express how much we enjoy our house. The staff was great and helped us every step of the way. We did not know what we were getting ourselves into. They have wonderful staff across the board!
Additional Comments - Eric did a great job. We are demanding customers, we know what we want and we want what we paid for and we feel like they delivered as promised. I would use them again.
We couldn’t be happier with our home!
Additional Comments - Everything has been on track and we are thrilled with the quality of work!
Areas Of Satisfaction - The house is beautiful and was done when expected.
Areas Of Satisfaction - I was most satisfied with the communication and handling problems efficiently. They were very fast and efficient.
Very happy with our house! Communication/organization could have been better throughout the process, but we were very happy with their willingness to customize our house to meet our requests, and love the final product!
Areas Of Satisfaction - Very satisfied with Silverado's willingness to customize the standard floor plan to accomodate our requests and with their ability to stay on schedule throughout the process, especially with a lot of other projects underway at the same time.
Additional Comments - Bob, your houses are beautiful (especially ours)!! Eric you keep us informed about anything we should know about -glad you are our project manager!!
Areas Of Satisfaction - Everything built was exceptionally well done. Worksite was always clean and the attention to detail was beyond expectation.
Areas Of Satisfaction - The owner Bob is great. You can tell he runs a great company and was very nice/helpful in our limited interactions. We mostly worked with Scott while the home was being built and he was great. Always pleasant, responded to our questions, and very helpful.
Areas Of Satisfaction - Builder very responsive to needs and committed to quality.
Additional Comments - Very grateful for help with making our dream a reality, and amazed all of our friends that home was completed on schedule and as quoted.
Areas Of Satisfaction - Bob was very accommodating. He really, I feel, has the home buyer's best interest in mind. He is not just building homes to get them in the ground. I believe he wants to build a solid home to give to the buyer.
Areas Of Satisfaction - Superintendent Eric was awesome to work with
100% recommended, easy going and supportive people, great team.
Areas Of Satisfaction - the flexibility and the confidence ot this company is great.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Silverado Homes, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys