They were fast, effective, ahead of schedule and JJ was more than helpful and had all the answer to our questions.
Derek was a great and professional salesman and that is where it ends. I used SilverLeaf for my new roof and siding. They did a good not great job on my roof. There are some shingles that are missing a lot of solid granules and I have 2 shingles coming up on the back of the house. I would recommend that no women or children are around if you decide to let there sub contracted crew install your roof. We had one of their sub contracted employees decide to use the neighbors fence as a restroom in plain sight of my wife and 2 year old daughter. We would have let them use are half bathroom in the basement but there was a language barrier (no oablo essay). Now onto the siding. The material showed up out of nowhere and sat for 2 weeks on the side of my house. Then on a tuesday morning my wife called and asked if there was someone working on the house. Hell I was lucky they had time to grace me with their presence!!! They did not do a good job at all and said they were complete. The finance company called and asked if they could release payment. I said NO. I would be leery of using their finance company. Its funny, they were done but after I declined payment I had 8 Silverleaf employees at my house fixing thing? Well the owner Josh showed up and we came to an agreement that they would come and finish a couple of things and that I would release payment. Bad decision on my part. Its been a month now and no signs of Silverleaf. Its my fault and I will have to pay another contractor to finish the work. I know they have great reviews but PLEASE PLEASE think twice about using them. If you are in the Canton area and would like to see their work contact me at (330)-224-6590
Completely satisfied! Great sales rep, Great job and a great deal! 5 stars!
I felt they treated me like they were working for a family member. They were doing their very best for me.
The team worked through some weather and other challenges to get the job done. Communication was good during the process.
We still had a problem after the original work was performed but they company came back out to resolve the problem several times and to my knowledge the problem has been fixed, so far no leaks.
Likely To Recommend - They came out and were very nice, pleasant, courteous, and professional. I explained what I wanted done and I was going away for a four day trip. I told them it would be nice if they could get it done while I was gone. By gosh they did, they did a great job and I was very pleased.
Areas Of Satisfaction - I was most satisfied with the knowledge and help of the installation crew. They were really easy to work with.
Areas Of Satisfaction - I was satisfied with the whole experience and how the product turned out.
I deal with contractors all the time in my work. Josh at Silver Leaf is very professional and spot on with his bids and the workmanship of his crews are above all others. I will recommend Silver Leaf to anyone.
Current Referrals - Anyone looking to replace a roof should first speak with Silver Leaf
Recognized Excellence - Josh Ross
Derek and all the staff at Silver Leaf were professional at all times. I was pleased with the communication between myself and Derek. All my questions were able to be responded promptly and honestly. I would recommend Silver Leaf to anyone that needs any roof repair. There was just a little damage to the lawn from the mobile dumpster. But they came and fixed the lawn and planted grass seed. Now that was top notch for me. I am very pleased with the workmanship and over all outcome of the entire experience with the crew of Silver Leaf.
John, the man who came here was so nice!
Areas Of Satisfaction - I was most satisfied with the quality and that the work got done. The men were so nice and professional.
Everyone was very professional.
Derrick is a wonderful person and he is very helpful in every way possible.
There is a back corner of the house that has limited access. They had to hang off my roof with a rope to install the gutters. I would have not done it myself, but they did it, and it was perfect.
They were very conscientious and got to my issues very quickly.
Areas Of Satisfaction - I was satisfied with my whole experience with Silver Leaf Contracting! It was a great experience!
Lead Source - I heard about Silver Leaf Contracting through Facebook.
Silver Leaf is absolutely a fantastic company. They did everything they said they would do with excellence.I'm so happy that I chose them. Bo Pilkington, Project Manager is definitely a 5-star employee. He reallycared about me being satisfied.
Areas Of Satisfaction - Honesty.
Additional Comments - I RECOMMEND THEM HIGHLY. TRY THEM YOU WILL BE AMAZED!
Silver Leaf Contracting has the professionalism, expertise and knowledge on how to complete the project. Even if they don't personally do the type of work, they will find the right subcontractors for you. They communicate well and provide you with all the needed information. I will definitely be contacting them again in the future along with recommending them to friends.
Employees & Subcontractors - Professional, courteous and super efficient. I couldn't believe how fast the job was completed with good quality.
Areas Of Satisfaction - I was satisfied with their knowledge on how to get the project done in a timely manor along with recommending future ideas for upgrades.
Lead Source - I was recommended through a friend.
Areas Of Satisfaction - Josh and his team behaved in a professional manner and completed replacing my roof quickly and efficiently. I will recommend their services.
Additional Comments - Thanks for letting me share the experience I had with this company.
I would give this a 5 if I could.
Construction Quality - A+.
Likely To Recommend - I would give this a 5 if I could.
Areas Of Satisfaction - I was most satisfied with the materials, the workmanship, and the price.
Areas Of Satisfaction - It was a good experience. They were very congenial and they listened.
Excellent service, quality work, and friendly employees.
Areas Of Satisfaction - I was most satisfied with the quality of workmanship. They went above and beyond what a normal company would've done to make sure we were satisfied.
Recognized Excellence - Josh Ross. He made sure everything was clean before leaving. Explained everything in detail to us. Highly recommend!
Areas Of Satisfaction - I was most satisfied with their communication.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Silver Leaf Contracting as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys