We are very happy with Siding Unlimited and their crew that replaced our roof. The staff at SU were knowledgeable, professional and a pleasure to work with. The crew did a great job on our roof and left it and our home and yard clean and looking like nothing ever happened. The roof itself looks great and we love the color (Black Sable). Would highly recommend to all!! Thank you!
Product Selections Process - They gave me a great education on options that I did not even know I had. I am very satisfied with the selection we made together.
Areas Of Satisfaction - I was most satisfied by the entire project. The work Siding Unlimited did was outstanding. I had a complicated situation and they fixed it for a very reasonable cost.
Areas Of Satisfaction - The area where I was most satisfied with Siding Unlimited was how they were efficient and got the job done when they said they were going to get it done. The two guys here were very nice.
We were very impressed with the entire process from review of the options to the final completion of the windows. Tom put together an offer that met all of our needs and provided a competitive package. He kept in touch with us throughout the process. The installers were hard working, polite and meticulous about their work. They even took time to answer our questions and ensure that the work met our expectations. We thoroughly enjoy our new windows and trim and can feel the difference in the comfort of our house. Thanks Siding Unlimited
Siding Unlimited was very professional company to complete my project. Their product line allowed me to choose the type/style of windows I wanted, within my budget. Tom Kerwin was a low pressure salesperson. He knew the product line inside and out. He answered all of my questions during the demonstration. They were a pleasure to do business with.
Was very satisfied from the beginning to the end of the project - Tom Kerwin was exceptional in the planning stages with laying multiple options for what we wanted done. The individuals and teams that did the work were very professional and courtesy.
Product Selections Process - They were very effective. We really like the company.
Areas Of Satisfaction - I was most satisfied with the entire experience. They came on time and were knowledgeable about the products. This is our second experience with Siding Unlimited, and we really like their work and the people we deal with.
Recognized Excellence - I'd recognize Sean for exceptional service.
Areas Of Satisfaction - Honest salesman, outstanding installation quality and craftsmanship. Friendly staff. Installers cleaned up after each day and remained on schedule.
Recognized Excellence - Sean Smith. Friendly, knowledgeable, resourceful, no-nonsense and flexibel. Sale well done!Troy and his quiet partner. These two guys are true professionals. Skilled and focused, they performed outstanding installation craftsmanship, in minimum time with clean-up after each installation and end of day. Job well done!
Communication - liked using e-mail to reach Sean and their office scheduler, Mike. They were both very attentive to e-mail and response times were excellent!Sean was very helpful and patient as my wife and I worked out the color options, providing us samples to keep for an extended period of time as we did our deliberations.
Areas Of Satisfaction - Good experience across all skill sets, from sales, to scheduling, to completion of job and follow-up with Sean.
Recognized Excellence - Sean, Mike and Brian. Great job guys!
I was totally satisfied with the job completed by Siding Unlimited. The work looks great. They couldn't finish on schedule because of rain but I was satisfied with the materials and the finished product overall.
Areas Of Satisfaction - I was impressed with the salesman and the workers.
Recognized Excellence - Tom did a great job.
We are very satisfied customers of Siding Unlimited. They provide quality materials. We have had many compliments since the siding was put on our house. We are happy with the product.
Areas Of Satisfaction - I was impressed with how quickly the job was finished.
Areas Of Satisfaction - I was very pleased with their customer service and the overall project, itself, being completed on time and up to our standards.
Areas For Improvement - They didn't fall short in anything they did.
Recognized Excellence - Dan, our project manager, was outstanding.
Siding Unlimited did an outstanding job, they were there to do the job right the first time. The crew met and exceeded our expectations and we would highly recommend them to anyone looking for work.
Areas Of Satisfaction - The area where I was most satisfied with Siding Unlimited was everything that they did for me.
Product Selections Process - They were very good. Tom spent a lot of time going over the options.
Areas Of Satisfaction - I was most satisfied with the fantastic workmanship.
Recognized Excellence - I'd recognize Tom for great service.
We couldn't have been more satisfied with the quality of work and we would recommend them to anyone who wants work done on their home. We were so satisfied with their work, how clean they kept the house, and how they cleaned up after themselves. It was just a very positive experience for us.
Areas Of Satisfaction - We were satisfied with everything. They did a phenomenal job for us we would recommend them to anyone because they are such good quality workers. The deliver an exceptional product too. This is the second time they have come here and we will have them here again when we have additional work done this fall.
Recognized Excellence - The men that did the work were phenomenal. They did a wonderful job. We couldn't have asked for anything better.
Product Selections Process - Their educational process was very good.
Areas Of Satisfaction - Tom's approach to everything was fun and exciting, not boring.
Product Selections Process - They did a good job.
Areas Of Satisfaction - I have been satisfied with the quality of the work.
Recognized Excellence - I would like to recognize the two installers that worked on my job; they were neat, clean and very polite.
Areas Of Satisfaction - The whole process, from explaining different options to getting back to us with quotes to project completion.
Recognized Excellence - Shawn did a great job. We were very comfortable with him as your rep.
Additional Comments - Great job to all involved. Thanks again.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Siding Unlimited as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys