I had a good experience with Siding Industries. Quick, professional, and a decent price. My only complaint is that we weren’t on the same page as to how much trim to paint. When I asked for more, I was told I’d have to pay more, so I painted trim myself.
Recognized Excellence - The owner John responds and communicates well.
Additional Comments - I would highly recommend Siding Industries. I feel fortunate that I found this company for a major project for my home. I spoke with other customers before making a final decision and the reason why they selected this company were true. John is honest and takes pride in the work his company does.
Areas Of Satisfaction - we were pleased with everything on the project
Current Referrals - i have recomended john to 3 neighbors
Recognized Excellence - john and all staff very courteous knowledgeable , hard working crew
Additional Comments - glad john was recommended to do my project
Areas Of Satisfaction - We had a lot of interaction with the owner of the company. He was on the job site every day. We really liked that the owner of the company was hands-on.
John was great and showed up when he was supposed to. The end product looks amazing.
Areas For Improvement - They did an amazing job.
Areas Of Satisfaction - The job site was left spotless I was pleased with their communication and workmanship. They did a great job removing my old windows.
Recognized Excellence - I was pleased with John.
Additional Comments - I would recommend them to anyone. I am picky when I have work done and it was done to my satisfaction. They were pleasant to work with
They were very nice. John was exceptional about getting back to you.
Areas Of Satisfaction - They met everything.
John was very professional and kept me informed of the status.
Sales Knowledge - Yes, explained the process, demo and replacement of rotten siding.
Professional & Organized - Oh yes, John and his crew were very respectful of me and my home and surroundings.
Communication - Yes, either through phone calls, text messages or emails.
Quality Of Workmanship - The crew worked very hard and continuously. They have a process and they all work well together.
Areas Of Satisfaction - The windows are beautiful. The lap siding looks so beautiful on my house. The painting was just as beautiful.
Recognized Excellence - John, the owner, and the two workers who installed the lap siding. The painter as well!
Additional Comments - I suggested demo the entire area over the garage which they did. Replaced with plywood and then lap siding. It looks smooth and beautiful. I know that was a lot of work to demo it out to the studs. I asked to have additional services completed such as pressure washing, which was completed. Extra services which were completed and much appreciated by me. Those additional points make for great customer service (and reference)!
Areas For Improvement - They did a Great job.
Areas Of Satisfaction - On time and quality work.
Recognized Excellence - John and his team were professional and did a Great job.
Additional Comments - Great job.
They were fast, efficient, and the job looks terrific.
Areas Of Satisfaction - The speed of the job and the results exceeded my expectations.
Recognized Excellence - I would like to recognize John.
Siding Industries did a fantastic job on my home, it looks amazing and was everything I expected. They did such a good job that when it came time to sell my home the outside was so stunning that it attracted many showings and 6 offers within the first day!
Recognized Excellence - John Kelleher - He was excellent!
Areas Of Satisfaction - Alex was amazing and took his time perfecting the install. I also appreciate his partnership throughout the process. His partner also created a strong team to create an amazing result. The both of them always showed up on the job site on time and cleaned up debris at the end of every day.
Recognized Excellence - I know I recognized the install team above. They always went the extra mile. Great job team Alex! John was also very professional and communicated at a high level. I felt I was in the know throughout the entire project.
Areas Of Satisfaction - excellent
Outstanding experience from start to finish. We had our windows (21 total) and exterior doors replaced and new siding installed and painted. The knowledge, experience and professionalism by the owner, John, is by far the best we have ever encountered. It took less than five minutes to decide we were going to utilize Siding Industries, even though we were not starting our project for 6 months. Not one moment did we feel pressured once we received our quote.
Sales Knowledge - We told John exactly what we were looking for and he explained the process from cradle to grave.
Professional & Organized - By far the most organized contractor we have ever had. John is hands on with his crews and will even demonstrate how he wants certain things done his way.
Communication - This was a large Project and John was on the job site most days and if he could not be, we received constant check ins via text or phone calls.
Problem Resolution - Did not have any issues or problems.
Quality Of Materials - Outstanding materials utilized. We could not be happier.
Quality Of Workmanship - John is a perfectionist...if he does not like the look of something he will halt it and make sure it is exactly the way it should be,
Work Done Right - Cuts absolutely no corners. First time we have never felt Had to speak to the owner on how things were being done or felt we had to keep an eye on the crew at all times.
Clean & Safe - Cleaned periodically throughout the day everyday before the crew went home.
Schedule - Not only adhered to the schedule, but was able to finish the job about a week in advance.
Value - Not only the best materials and workmanship, the value was outstanding with the level of craftsmanship we received.
Areas Of Satisfaction - Exceeded every area imaginable.
Recognized Excellence - Alex and Pablo were outstanding. Always on time, always respectful and two of the hardest working and trustworthy men we have encountered.
Additional Comments - Siding Industries is a Veteran owned business, As a disabled veteran, this makes me proud and honored to have worked with them. You will not find a more professional, knowledgeable and caring owner of a business like John,
Areas Of Satisfaction - All areas from being on time and quality of installation exceeded expectations
Recognized Excellence - Crew working on installation
We couldn't be more happy with the way our project turned out. We had new windows installed as well as Hardie siding. In addition, the whole house was painted and it looks amazing.
Problem Resolution - There was a mix up with the window order. Siding Industries set my expectations and resolved the issue quickly and completely.
Value - The difference in our home is night and day from what it was. For the money we paid, it made a huge improvement.
They are very professional. They worked very hard. I was pleased with the outcome.
Areas Of Satisfaction - John was very receptive to all of the small details that needed to be done after the work was completed.
Recognized Excellence - They all did a great job. Jose was a good foreman. John oversaw everything and made sure everything went correctly
Areas For Improvement - Every thing was perfectly completed
Areas Of Satisfaction - Everything they did from start to finish was an exceed.
Recognized Excellence - John was amazing with handling all correspondence needed he was on top keeping me informed through the whole process, the workers were prompt and presise about there workmanship.
Additional Comments - The whole experience with John and the crew was exceptional and very professional, I will continue to recommend them now and In the future. Thank you
John Kelly was extremely professional, great communication skills. His crew did a great quality job, they answered all my questions and concerns and were very responsive and accesible at all times. He worked out every detail in a timely manner and also worked with me on payment options.
Areas Of Satisfaction - With all parts, fast efficient and price.
Recognized Excellence - Alex, the installer. Very friendly and efficient.
Areas Of Satisfaction - Quick & efficient
Recognized Excellence - Both crews that worked on my home were great caring people, friendly and professional.
Areas For Improvement - None, Exceeded expectations. Work done on time, on budget, Quality was exceptional. County bull ding inspector was complementary of work performed at final inspection
Areas Of Satisfaction - John provided honesty and high integrity
John and his team did a remarkable job. From the initial estimate through the final inspection, John was great to work with. We really appreciate the time, communication and energy they put into our job.
Areas Of Satisfaction - The time to get our job scheduled was quick and time to complete was awesome. We really appreciate it!
Recognized Excellence - Everyone was wonderful. I didn't catch the painter on the job's name, but he was so pleasant and nice. We appreciate all the great work he did! It's beautiful!
Additional Comments - Thank you so much! Construction jobs can be a hassle on both sides. We were so pleasantly surprised to see the professional, quality, and organized company. Thanks again John and we will be calling yo in the future.
Areas Of Satisfaction - Quality and professional.
Areas Of Satisfaction - The communication
Areas Of Satisfaction - They just did the job on-time and like they were supposed too.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Siding Industries as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys