They did great work, but their customer service was not great. It took forever to get the job done. We had to intervene on building permits; we shouldn't have had to do that. They didn't have their act together and couldn't get the job done. I had to get involved with county and find out it wasn't the county; they were waiting for information from Servpro that they weren't provided. They did a great job but their customer service was just not up to par.
Servpro was quick to respond and provided excellent service!