The Service Master team of Athens has been great to work with during the flood of my basement. They are prompt, professional, and follow up frequently. It is always stressful handing over your belongings for cleaning and storage but they treated me like family and I trusted them. I would highly recommend their service if needed. Jeff A of Statham, GA
Excellent professional company who did an awesome job in difficult circumstances
The service master staff was absolutely awesome. The team took extreme care with servicing my home. They performed a very thorough job. The team relieved my family of the stressful tasks of cleaning due to an unforeseen accident.
I had a very good experience with the owner. He was very courteous.
Area Of Satisfaction - Completely Satisfied with every aspect of working with Service Master. They have been fantastic! Having never been through a disaster like this it was scary but Service Master took charge and helped us through everything. They are always punctual and professional!
Area Of Satisfaction - I was most satisfied with their timely service.
Additional Comments - They provided exceptional service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ServiceMaster of Athens- GA as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys