The communication was great as was the service and the overall job.
Areas Of Satisfaction - They met and exceeded my expectations with their speed.
Additional Comments - It was pretty straight forward!
I am very satisfied with their work.
Additional Comments - Service First Roofing showed up on schedule. My neighbor who is in the trades was impressed. He called to tell me that they were fast and did good work! They left the job site clean. A+
Recognized Excellence - Brian was really good with us. One of the helpers went above and beyond.
Areas Of Satisfaction - The company was very prompt and handled everything really well.
Types of work - Roof Replacement
Recognized Excellence - Brian McCarty was very responsive to my needs.
Recognized Excellence - They whole team exceeded my expectations! Everyone did great work!
I was very satisfied with the service.
Types of work - They were doing a full roof replacement.
Recognized Excellence - The only person I talked to was the salesperson. He was very good and I would recognize him. I think his name was Brian, but I am not sure.
Areas Of Satisfaction - My roof looks great, and I appreciate the work they did.
Additional Comments - They did a great job and I would highly recommend them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Service First Roofing and Construction-Ardmore ,Oklahoma as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys