Their follow-up and communication are lacking regarding the project.

Professional team with outstanding communication skills and great customer care.

The advertisement doesn't really reflect what you are going to get. Advertisement shows that they are a private company, which it is, but they operate when mostly subcontractors. The contractors that I had were being vetted, and they did a very bad job with the first roof.

Not at this time, I do see walkers stopping to look

Was not proactively informed that work would be subcontracted. Expected the military veteran employees of Semper Solaris that are featured in their TV commercials. Both roof & solar were subcontracted and we had quality/installation issues with both projects.

The work done by the workers was excellent. The office management and communication were horrible and led to delays.

The communication for this project was not great.

The work was well done, but the cleanup is not as well done.

They are a very reputable company and stand by their word on quality, excellence and customer service.

The sales process was smooth. All my questions were answered. The construction proceeded on time.

We had a few follow up questions about a Tesla Charger installation and we never heard back from our contact person. We had to reach out multiple times to make an appointment.

They pulled a classic bait and switch on cost.

No one ever told me that they were going to be taking my tax refund from the government for my solar and I think that that’s fraudulent and pretty messed up

When they finally got to do the job, they did it well. Their process just seems too long. There was very little communication. You don't know what they are doing, and then all of a sudden, they are ready to go.

Semper Solaris was very friendly, well organized, and had great follow-up. They worked the job from start to finish.

All went well.

They were very professional, and on time. I enjoyed the experience. The solar installation was okay too. I was happy with the roof.

Great company, great service.

Got off to a slow start, but then things smoothed out.

Customer service was atrocious. Sales reps and office staff do not talk.

If this is a response to comments left with the BBB you should know why I'm dissafied.

From the beginning to the final inspection, we were kept informed of the project 's progression by Tim Auburt. His crews were laser- focused on project completion while attending to quality performance in the completion of their work. After the project was completed, the clean-up was exceptional. Our project was completed in the agreed upon time frame.

i will recommend Semper Solaris to anyone that wants excellent warranted roof

Roofing was done quickly with great communication. Solar took longer and lacked communication until I called to see what was going on. I think the quality is very good but that remains to be seen.

I would probably recommend you but the communication was a big issue for me. I should not have had to use customer service to get info on my project.

I appreciate the work that the workers did, but I am not happy with the quality of the work. I did not pay a premium price for subcontractors. If I am paying a premium price, I expect the company's direct employees to perform the installation, not subcontractors. However, the work was fine, but I did have an issue with the price that was paid, and if I were paying for contractors, the price should have been significantly less.

Yes

So helpful, explained everything, great follow up, good communication!!!!!

none

Read the email I sent Jonathan.