The contractor went above and beyond and he explained the process thoroughly. Sandvig did not hide anything from me.
I am more than satisfied with the job done. They were a good company and very professional.
Areas Of Satisfaction - I was most satisfied with the fact that they knew what the problems were with my roof and they took the extra steps to take care of that. They made corrections and addressed the removal of the chimney much better than other companies. They were also able to seal it up very nicely so there would be no energy problems. At one point I needed an extra shingle to get some paint and asked if they had an extra one. They said that they left a bundle of shingles there but there were none. So they went out and bought a shingle and dropped it off at my house that same day so I was impressed.
Current Referrals - The Eau Claire Golf and Country Club would be interested in work done on their clubhouse.
Recognized Excellence - All of the crew was good without question. They used clean language, they were polite, and they were approachable. I really liked a gentleman by the name of Frederico. He was very wonderful and hard working so I want to point him out for sure.
Additional Comments - Sandvig Construction is the only company that knew what they were doing when they came out to look at the problems and their price was right.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sandvig Construction LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys