They highly recommeded Owings Corning shingles as the best. They arrived on time and completed the job in one day. Property was cleared of all debris from old shingles. Management was on site to supervise the job, inspect the clean up, to answer questions I might have had and to inspect the completed job making sure the job was completed correctly and everything was sealed tightly.
They did a beautiful job, cleaned up well, and I was very satisfied with their work.
Areas Of Satisfaction - They had excellent knowledge of the product.
Areas Of Satisfaction - I was most satisfied by the timely manner in which my project was done.
Recognized Excellence - I would like to recognize Gavin Subers for his exceptional service.
Areas Of Satisfaction - I was most satisfied with the whole experience.
Areas Of Satisfaction - The job was done professionally and it looks great!
Phil Day was very knowledgeable and professional. I trust the work that he did. We are very happy with it!
Areas Of Satisfaction - I am most satisfied with the appearance. They make our house look really nice!
Recognized Excellence - I would like to recognize Phil Day.
Additional Comments - We are long time customers! If we ever have any issues come up, S&S Remodeling Contractors comes right out and fixes it. We are very happy customers!
I have and will continue to recommend s ans sS&S Remodeling Contractors. I will use them for anything in the future. The staff was professional and stand behind their work. They were flexible with my schedule.
Areas Of Satisfaction - I was satisfied with the quality of the work and how they worked with my schedule.
i did recommend to family
Recognized Excellence - the crew was very professional, worked very hard and returned the grounds to before-construction condition
Areas For Improvement - Very happy with the framing and air tight fit of my new doors. Very professional and great workmanship.
Recognized Excellence - Phil and the men who did the job.
Additional Comments - If I know of anyone needing this service will certainly recommend.
Excellent job replacing my front door.
Areas Of Satisfaction - They were worked well with me in answering questions, planning the job, and paying attention to the details.
Recognized Excellence - Phil Day.
Areas For Improvement - They went beyond expectations.
Areas Of Satisfaction - I was most satisfied with how pleasant they were and how quickly they got the job done even though it was raining half the time.
Additional Comments - They did an excellent job. It was a big and complex job so I was very impressed with how they worked together. Everyone worked very well together.
Areas Of Satisfaction - S&S installed a new roof, soffits, and gutters in a much faster time frame than I expected.
Recognized Excellence - Phil Day was very patient with me and answered all my questions quite knowledgeably and made me feel comfortable with the service I received.
Areas Of Satisfaction - I was most satisfied with everything overall. We've had our a roof, windows, siding, a deck and a porch done by them. There wasn't one area that they excelled at more. We appreciated them when they came back and supported us on projects that needed to be repaired due to weather. They didn't say they didn't care or couldn't come. They come back resolve the problems.
Recognized Excellence - You never know who the workman are but I find that all of the guys who work for them are extremely professional on every level. They arrive on time and clean up after themselves. They do whatever is on the contract for them to do. The price isn't always the cheapest but I'd rather go for good quality than low price. Gavin did a good job and we've been with him for a couple of years. We used to use another gentleman who was with us most of the time but he has since retired. He would always come and check on us during the process to make sure it was going right and we were satisfied. I'm not saying that Gavin didn't do that. I just don't remember. We were with the other guy for so long that we knew he was going to be there. I've told people about them. I spoke with one of the installers one time who told me they went back to a job after 10 years to fix it. We had a repair thing with them but it was weather related and had nothing to do with them. They gave a deal on the price because we had been with them for so long. They recognize loyalty. We felt the repair was good and the price was fair. We were a victim of the manufacturer. They do an excellent job and I would call them again.
Additional Comments - I've used them for over 25 years and I always go back to them. I've never been dissatisfied from the person who sets up the work to the installers.
Areas Of Satisfaction - I am most satisfied with how easily the doors open and close and fit with no air. They insulated and sealed everything. They did a good job.
Recognized Excellence - I would like to recognize the fellows that installed the doors.
Areas Of Satisfaction - I was most satisfied with the crew. I felt very safe leaving my wife and daughter at home with them there. It was nice that I could trust them in my home.
Areas Of Satisfaction - I was most satisfied with the quality of the work, the craftsmanship, and their timeliness.
Areas Of Satisfaction - Their scheduling, promptness, and quality.
Recognized Excellence - Phil Day
Additional Comments - They were great. I am happy with everything they did. I have no complaints. I am happy with them and have more projects for them in the spring.
Areas Of Satisfaction - The quality of the work. Very pleased with the job they did.
Recognized Excellence - The two installers.
Areas Of Satisfaction - I am the most satisfied with the quality of the workmanship. I was in the trade myself for a few years and you just don't see quality workmanship like that. Everything was done the way I would have done it myself.
Recognized Excellence - Gavin was exceptional. He made good on everything that he said.
Installation Crew - The men who worked on my job were wonderful...polite and took time to get to know my dog so she was calm with them..they cleaned up every night.Love these guys
Problem Resolution - Recently I had a window fixed ...t have had these windows for longer than 20 years and they fixed it right away with no charge.
Areas Of Satisfaction - The staff and customer service is exceptional..
Current Referrals - Three of my neighbors have used you since I did
Recognized Excellence - Gavin Subers
Areas Of Satisfaction - I have dealt with the company for many years and am happy to be able to trust them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of S&S Remodeling Contractors, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys