About this company
Russell Quality Roofing
"BUSINESS INTENTIONALLY, NOT ACCIDENTALLY"! We firmly believe that long-term customer satisfaction is the cornerstone to any company's success. To continue to meet the changing needs of our valued customers, we work very hard to provide a happy experience through each step of all of our projects, regardless of its size. Before, during, and after completion of a project we keep the work area clean and organized with tools and materials neatly placed out of the way. To us this is a necessity as many of our projects are in and around your home. You shouldn't have to feel like you are living in a construction zone.
Types of work
GuildQuality surveys
Badges
Photos 19
Satisfaction
Of 549 surveys sent, 323 were responded toReviews 303
Of 323 respondents, 303 left a reviewRecent reviews
Merle
They did an excellent job.
Darrel M.
Nice clean professional job. Roof looks great. Needed Roof vents that were installed on our request, they look great. Would definitely recommend to people that are in need of a new Roof.
Charles N.
Overall process (briefing, scheduling, financial, installation/supervision) very professional.
Review in Lewiston, ID
Russell Quality Roofing was easy to work with and they did an excellent job.
David L.
We researched roofing companies because we have an 1890s Victorian house with a complex roof consisting of a mansard and flat roof. We needed someone with experience and expertise to meet the many, many challenges. It took two weeks from start to finish. The roofing crew, customer service and pricing were exceptional. They even took out an unused chimney! We have already recommended this company to everyone we know!
Jay M.
Working with Russell Quality Roofing was informative, organized and pleasant throughout the project. This group of people are well trained and very high standards. I will definitely recommend them.
Clifford B.
From start to finish i felt confidence in their procedures and professionalism. They educated us in the roofing process. Do yourself a favor and hire Russell. You won't regret it
Review in Clarkston, WA
I would definitely recommend Russell Quality Roofing.
Christopher B.
The workmanship was outstanding
Ula
Very professional and friendly. My friends would really like their workmanship and expertise.
Review in Clarkston, WA
Absolutely love their service and responsiveness
Mark B.
They were really fast and quick, supplied a port-a-potty, performed an excellent job, and cleaned up the mess completely.
Review in Lewiston, ID
They were quick, efficient and did a marvelous job with the clean up when they were done.
Review in Clarkston, WA
They were knowledgeable and worked with me to get things rolling despite hurdles on my half, they helped me make educated decisions in stressful times from start to finish. They accommodated me when things came up and when the install dates changed. These guys had my back and I'm genuinely thankful. They were also fast! When you're shopping for a new roof, you should have Russell Quality Roofing give you a quote and let them walk you through the important details, so that you're home and family are safe. Even if you don't know anything about roofing they will walk you through and answer any and all questions.
Jeffrey J.
They were prompt, they cleaned up well, and it looks like they did a quality job.
Review in Lewiston, ID
The after-the-project-was-finished lack of communication was stressful….everything else, super awesome.
Christopher D.
I was very hesitant when I started on this project. I knew that I had to have a contractor do the work so I requested thee (3) bids for different companies; I only heard back from two. Both bids were within $1000 of each other. Russell set up a meeting to go over their quote. I went to the meeting and the first thing they start with is a video ( I was impressed with the information provided - though being in the construction business I was familiar with a lot of it).
They scheduled a date for installation and were not late. To say the least I was very impressed with the whole operation from beginning to end. I would recommend them in a heartbeat without reservation. Office staff was great, supervisor was easy to work with and the field staff, especially the crew supervisor was great. Kept me informed of what was going on, cleaned up every day, most impressive.
I would use them again if I had another job to do. My Thanks to everyone at Russell Roofing GREAT JOB - WELL DONE.
Chris 7/1/2024.
Don V.
They did a great job at a fair price on a very difficult roof. Definitely recommend.
Review in Lewiston, ID
Quick and Efficient
Review in Moscow, ID
I would definitely recommend Russell Quality Roofing. Their efforts to provide me with information to make an informed choice and then to follow through the installation with professionalism by all of the staff were much appreciated. I am confident that my investment in a high quality roof was money well spent and in the unlikely event that any problems ever show up, Russell Roofing will be there to address them.
Joann R.
They were very professional and courteous!
Roberta P.
I am very likely to recommend Russell Roofing to a friend- another friend because I have already recommended him to a friend, maybe 2 friends already.
Kenny P.
very professional crew
Greg B.
I think they did a great job.
Review in Lewiston, ID
A little pricey, but so far so good. Found plywood sub roof on east side of house that was replaced was not replaced flush with edge of roof and caused the drip edge to not be consistently supported...small area, but for the price I expect
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