Totally professional yet down home relatability. You can talk to them and did not have to go into any extended explanations.
They were very professional, knowledgeable, and friendly. They did a great job and got everything done in one day. I was very satisfied.
This is the company to use if you're looking for a quality, no hassle roof install. The sales staff was well trained, and the install staff was, well, I've never seen anything like that. Such a professional team and a well oiled machine. I have a medium sized home and they did the job in one day. Watching them work, it looks like they've been doing this for a very long time. I had one question during the install process. From the time I asked one of the workers if I could ask a question, and the foreman answering was 5 minutes. They did an incredible job picking up as well.
I did have two other contractors I contacted, but Roofs Restored had the best presentation. I did contact an attorney about how much I was charged, and I was told to find out how many other people have complained about them and the price. I was not happy.
RR fails in assisting customers in dealing with insurance companies. A lump sum invoice that consists of one number does not cut it when arguing for more money from the insurance company. Significantly disappointed in this area,
Roofs Restored is a TOP NOTCH company with great work ethic, prompt service and skilled workers!!
Great experience from beginning to end.
They were good but they were a little pricey. After installation the inside staff was extremely helpful, but the salesperson not so much. We had a leak and needed help. The people in the office were really helpful.
Lane with Roofs Restored was professional and very pleasant to work with during the entire process of getting my roof done.
I have already recommended Roofs Restored USA LLC to others.
Happy with the outcome.
Excellent service, they were on time, and they did a great job.
They did a fantastic job. They were there when they said they would be and took care of everything, I was very happy with it.
Roofs Restored did fast quality work and our new roof looks great. We will recommend Roofs Restored to all our Family & Friends.
Great company, very professional and courteous project managers. They even offered to help me unload items out of my vehicle and carry them to my home.
Roof Restored was very professional, handled all our concerns, and did an excellent job. We just experienced hurricane Lara and we are displaced right now. We went back to inspect our home, we have minor damage but the roof is not missing one single shingle! Our neighbors are now in line for Roofs Restored to repair their roofs. They did a fantastic job with our roof, we could not be happier!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Roofs Restored USA LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys