They did a great job helping me deal with my insurance company, and they were extremely helpful.
Had a 10x16 Barn Shed that needed reroofed. When I left for work in the morning they were just getting there. By the time I got home shed had a new roof and yard was clean. Great job all the way around. Was even surprised by a monogram gift they sent a few weeks later.
Roofing 101 staff went out of their way to help. Totally satisfied with this company.
Colby did an excellent job and went out of his way to be very helpful. I don't think the adjuster would have been as generous if Colby had not been here for the inspection.
They were a wonderful company to work with.
They were willing to work in a crunch, and they worked with me on the payments when I couldn't pay it all off quickly.
I already have.
This was the best roofing experience I have ever had. They displayed professionalism from top to bottom. I am very satisfied with the job they did.
They did a great job on the roof. The additional items that were to be completed have yet to be done. They keep promising but as of yet, no go.
Quality of materials was high yet communication was poor.
Dessert Companies has the most impeccable cleanup work I've ever seen. I've done a lot of renovation in my time and I have never seen a work crew clean up like they have.
Dessert Companies was very professional and easy to work with. I would definitely use them again.
Areas Of Satisfaction - I was most satisfied with the price and timeliness.
The staff of Dessert Companies was very professional. My issue is with the crew. They broke items around the outside that I didn't think should have been in the way like stepping stones placed on the front steps. Also part of my guttering fell off. Staff from Dessert Companies tried to fix it but it fall off after a hour or so. They destroied solar lights in my back yard. I had 3 that were broken.
Recognized Excellence - Yev. What an awesome individual. Very professional and always readily available for questions.
Colby Adkins the sales rep who came out to look at our roof was very professional and knowledgable about issues with our roof and products. His presentation was A+ and answered all questions. The crew worked hard the 2 days they were here to finish and the quality was excellent.
Recognized Excellence - Colby Adkins the sales rep. Just a great experience with his knowledge of the products and made us feel very comfortable.
Recognized Excellence - Colby did an awesome job of explaining the product as well as arranging the installation schedule. Great people skills!
Graham was great to work with and he did a great job! He was very professional and sat down with us before we made our decision. We are very pleased!
Areas Of Satisfaction - I was most satisfied with the professionalism. They got the job done on time. They were there every day and were hard workers.
Additional Comments - We are very satisfied!
I would highly recommend them, we are very satisfied.
Areas Of Satisfaction - I was most satisfied with the quality of the work.
Areas Of Satisfaction - The work was completed very quickly. The salesman I talked to (Yev) was very helpful leading up to the roof installation.
Current Referrals - Have already referred them numerous times.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Roofing101 as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys