We’re on time and met all their commitments on how the job would progress. Everyone was very polite and responded quickly to all my questions/ requests.
I highly recommend RRG for the quality and for the people they have on their sales and work crews.
We are 100% satisfied with RRG and would recommend them to anyone needing a new roof.
Material quality is very good.
Have already recommended to friends and family.
The absolute best experience I've had with a new roof.
I would gladly recommend RRG.
Great Roofing experience. Fast work. High Quality work. Great Clean-up and House protection during the installation.
Very informative Owens Corning Product explanation.
Nick Francis was a Great Sales Representative and answered every question I had. Even followed up on my Satisfaction after the project.
I would say that for anybody deciding to use them, you can't go wrong.
They were very helpful, did a wonderful job, were very polite, and cleaned up well. The roof is beautiful.
Yes would recommend
Nick was a pleasure to work with
I would definitely hire Roofing Resources again if needed.
Absolutely, I would recommend them to a friend.
Seemed fair and knowledgeable.
We were very pleased from the beginning until the completion of the job. We would definitely recommend the company.
All I can say is WOW, RRG has their act together! Very impressive, from the salesman to the install crew. This company removed my old roof and installed new shingles all in ONE day !! And didn’t leave a mess ! Definitely will recommend them.
Roofing Resources of GA did an exceptional job of replacing our roof. Josh, our representative, was thorough, professional, and responsive throughout the process. The project was completed in a timely manner, the quality of workmanship was excellent, and the price was reasonable. We are fully satisfied with the full process -- from initial contact, bid, installation, clean-up, and follow-up. THANK YOU RRG!
There is no need to call someone else if you need a roof. I have dealt with a lot of roofers and they are professional.
I gave a 4 rating on 'The staff at Roofing Resources of GA addresses and resolves problems effectively.' because I am sure they do but had no problems at all with RRG!
The customer representative was released after my project had started. When trying to complete the punch list, no one relayed that a new rep had or would be assigned. I am 3 months past my “finish” date waiting for the last few QV items to be completed.Overall it’s been a positive experience but not a 5 star level.
I love the work, and I was highly impressed with the workmanship. The communication was incredible. Nick was very helpful and provided good communication on the expectations.
Roofing Resources of GA did what they said they would do. They educated me as to what was needed on my roof and why they were doing what they were doing. The crew was professional and hardworking. They had my roof torn off and replaced in half a day.
They were very professional and did the job in one day.
Everyone that was involved were professional, polite extremely helpful.
They were excellent through the entire project. I was very pleased with them.
Highly recommend, very professional.
They were recommended to me by a gentleman at my church. He had heard nothing but good things about them. He watched them do two roofs and was really impressed. I am glad they impressed someone that I know.
They were on schedule and did a good job
They did a good job for a good value. They are a knowledgeable organization.
There are not too many people asking for roof.
If you asked me to describe RRG in one word, it would be “professional”. Everyone I communicated with made it about me, the customer, what I want, what I need. Let’s look at a few examples of their professionalism.At our request, Izzy and Justin came out to our house to inspect our roof and give us an estimate. After the inspection they gave us a “show and tell” of their proposal using samples of the materials they would be using. Izzy provided us with three options, top-of the line, really-good and average quality. Which one did I want?We selected the middle one, (which I recommend), made our down payment and “got on the schedule”. We received a call from Cimarron, confirming the materials were on order and we could expect a call from Johnny on Friday to schedule the installation. I could almost hear her smile over the phone.As promised Johnny called on Friday and confirmed the materials were on order and that he would call us back the following Friday to schedule the installation. He ended the conversation with, “Do you have any questions or concerns?”Removing and replacing our roof only took one day. Isaac introduced himself, with a big smile, and explained he would be supervising the work and if we had any questions or concerns, please ask. I thought he was having the best time of his life. As promised, the roof was done in a day. Before Isaac left that day, I told him, “I have to do some international travel. Can we schedule installation of the gutters after I return?” And “Will you supervise the installation?”Just after I got back from my trip, I got a call to schedule the installation of the gutters. Isaac, Zachary, and Dominic arrived in the big truck and set up for work. I welcomed Isaac back, Zachary introduced himself and said, “If you have any questions or concerns, please ask.”We walked around the house, and I told them about some problem areas and a change I wanted to make in the location of a downspout. Zachary immediately recognized the problem and proposed a solution. Zachary was the brains of the team. Sometime later Zachary recommended a minor change to his proposed solution and before he proceeded, he asked me which one I preferred.When Izzy and I did our final inspection, Izzy was beaming. He said, “I can’t find anything wrong. I feel like a new Father!” It looked great! The colors my wife picked were perfect for the house and surroundings. The gutters look great and perform perfectly (you should ask Izzy about the gutter system). The installation was flawless.Overall, I was impressed with the attitudes and level of professionalism exhibited by the RRG team. Each team member made it about me, the customer, what I want and what I need. I highly recommend RRG for your roofing needs.
They were actully 2 weeks early getting the roof done. A few neighbors have asked about who did the roof and I e mailed them the phone number. Thanks for getting this done, nice group of people to work with,
It was a terrific experience!
We couldn't be happier with RRG roofing. From the beginning with our meeting with Steven to the very end, RRG provided excellent communication, professionalism, courteous service. Isaac our on site manager is a wealth of knowledge and managed his crew like a veteran at such a young age, He explained the process and answered all of our questions without hesitation. All employees of RRG kept open communication throughout the process and always called before arriving and showed up on time. The workmanship is all excellent, and our new roof is beautiful! We highly recommend RRG if you need a new roof!
We wanted a roof that would outlast us with a guarantee that was transferable . They did a great job installing it ,looks great , and most important , keeps the weather out !
The roofing of my home was quality from sales presentations to installation. Follow up with office personnel to keep you informed and confirm actions was excellent.
Never
In the end they did what they said and it was a difficult job. 4 months to get done was excessive. They will need to up their game with communications, oversight, and production
I couldn't happier with the people or the work that they did. I will definitely have them back to do work on my house another time.
Everyone was professional. They were respectful of us and the dogs while working. Highly recommend RRG
Until I get the roof checked out.
Professional company and staff. They show up on time and work hard to complete the job.
The Owenscorning materials are top quality
RRG is a great company. The roof is beautiful and looks great. However, I was not pleased with the installation crew. It would not deter me from doing business with RRG in the future as long as my needs were discussed prior.
We were thrilled with the quality of work, and they did everything they said they would do. Our house has a great roof.
The Platinum roof system installed on my house is rock solid! The roof looks great! The porch roof had areas badly rotted and looks fantastic after repair. Finally, one less thing to worry about with home ownership. Thank you RRG
We were very pleased with the whole process from pricing through completion. The end result is a very nice quality new roof.
They were professional and showed up on time. They did exactly what they said they would do and were great.
The team was very professional and fast. The job was completed per commitments and exceeded my expectations. A quality job done right the first time.