RoofCorp is one of the best contractors and roofing contractors I’ve ever worked with. My home incurred severe hail damage and needed a new roof together with gutters and downspouts. Andrew Barilla did an awesome job throughout the entire process; listening to my requests, keeping me updated throughout the process, ensuring that the job met my requirements and coordinating with my insurance company. My home was restored in better condition that exceeded expectations.Will definitely do business with them again!
Roofcorp exceeded my expectations in terms of the timeliness, quality and value.
Areas Of Satisfaction - I was most satisfied in terms of the quality of the flashing, the speed with which they got the project done, and the overall appearance.
Recognized Excellence - I would like to recognize Mark for his exceptional service. Mark was involved in the sales portion of the project.
Areas Of Satisfaction - speed of completing the job
Areas Of Satisfaction - Communication and customer service.
Recognized Excellence - Generally Andrew Barilla was helpful.
They did a great job and Andrew did a wonderful job.
Areas Of Satisfaction - I was satisfied with the constant communication.
Recognized Excellence - I would like to recognize Andrew Barilla for the exceptional service.
Areas Of Satisfaction - I was satisfied with the sales person because he was very helpful.
Recognized Excellence - I would like to recognize Andrew the sales person.
Areas Of Satisfaction - I was most satisfied with the communication.
Recognized Excellence - Ben McCade.
Roofcorp is highly professional, extremely skilled, and their quality control is superb. I would highly recommend them to my friends and family.
Areas Of Satisfaction - I was happy with their quality and professionalism. They have a good ability to take on any problems that emerge.
Recognized Excellence - Ben Mccabe was absolutely terrific.
Areas Of Satisfaction - I was most satisfied with the way they handheld me through entire process. They explained things to me very well and answered all of my questions effectively and efficiently.
Recognized Excellence - I would like to recognize Scott Kramer for his exceptional service.
Areas Of Satisfaction - The quality of the instillation and the caliber of the appraisal. They worked well with my insurance company.
Recognized Excellence - Scott was our coordinator and was exceptional.
Areas Of Satisfaction - I was satisfied with the over all job quality and the speediness of the tear off and reinstallation.
Recognized Excellence - They were all very professional.
Additional Comments - They products and service are excellent.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Roofcorp as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys