I’ve used Rock Electric two times, and each time the electrician has arrived significantly later than the appointment time without notice. Each time I’ve placed a call to Brad Wood, who has answered right away, investigated and called back with explanation and ETA. Despite his late arrival for the job, I gave Rock and Donald a five star review, as he and his team did excellent work. For this recent job, however, in addition to being late Brock left without ensuring that all work completed was functional: one of two installed dedicated circuits did not work. Once again, Brad, while not being my first call, was the only person who answered his phone. He quickly arranged to personally resolve the situation by completing the work himself. He did so at the time he stated, and texted me when work was completed. I greatly appreciate Brad for his help when things haven’t gone to plan. While I wouldn’t hesitate to give him five stars, I would rate my overall experience with my recent use of Rock Electric as four stars. I choose to not provide a google review because I don’t want to negatively affect the company’s rating.
I am likely to recommend them.
Rock Electric was pretty on schedule and have a pretty clear process.
We had an EcoFlow sub-panel installed by Rock Electric and PCF. They we great to work with! Brock is very knowledgable and hapy to explain weird code nuances and "why" some things have to happen. Overall, a great experience! We, and our neighbors, have several electrical projects coming up and will definately be calling "Brock from Rock"!!!
They went above and beyond.
Pease see my lengthy email to Rob and Lisa Greaves on 2/28. In summary – the salesman was unethical and dishonest, and if I could have cancelled the contract and gotten back the $13,500 I had paid up front, prior to the work starting, I would have. The positives: your installers Ace and Donald, and your gas line contractor Art were all fantastic to work with. Very good communicators, super professional, and they absolutely get 5 stars plus. The project did get finished (over 5 weeks after the completion date promised by your salesman), and all seems to be working fine.
Problem was not resolved communication was inconsistent and then everyone just disappeared
Both my first and second Rock Electric primary electrician was knowledgeable, capable, and easy to work with.
Aaron was a very professional and knowledgeable electrician, who had great suggestions as well as immediate answers to our electrical issues with a heated floor. Aaron and Angel also did a great job "filling out" their allotted time with us (the first time we had hired the company) to help on other electrical issues around the house and yard. It was a very good experience. I will definitely hire them again.
Excellent work! Next time I will certainly use Rock; they are dependable!
Very Organized and friendly team.
Great work that passed inspection first time. Exceptional communication and very professional.
The electricians were all professional, knowledgeable & highly skilled.
They were confident in their work which gave me peace of mind so I would recommend them to anyone.
Work was done in a day and they made sure everything was labeled and worked before they left and explained everything they were doing so that I understood. Left the site clean after they were finished.
They inspected the surroundings. They selected the best design. They installed it correctly. They did a very good job. My wife and I were impressed.
The first time I used your company the employee was great, and total worth every penny.
This second time I had placed a large deposit. And they came out and were there less than a half an hour, and charged me for the full 2hours plus. All they did was switch out a plug, which I had already determined.
I will never use this busi.ness again.
Trust me you do not want me to post a review. I feel totally ripped off.
On time and thorough work. Provided recommendation for replacement heat lamps for bathroom fixture that was having issues.
They're very easy to work with, explained all the steps required for the project, and did an excellent job.
No, I’m not likely to recommend this company.
They provided fantastic service, quality work, and I would use them again.
The bidding process runs a little short; they quote you a good price and charge you a lot of money.
Rock Electric was incredible! Job was done in a hurry for me the day before Thanksgiving. I highly recommend Rock Electric.
They did a good job.
Will recommend do to the quality of the work that 👍 they did on my project.