RK Roofing did quality work in a quality amount of time.
It was done properly and the work was quality work. I am very satisfied.
I worked with Jerry. Jerry was very professional, he had great communication. He did everything that he said he would as we agreed from the beginning. The crew that was at my location did an outstanding job. They were very professional and kept the job site clean. I highly recommend RK Roofing.
I have only good things to say about RK Roofing. I had no complaints.
They were very nice and very clean. They did not leave a speck. You would not have even known that they had put up a roof.
RK Roofing did a great job. We highly recommend them.
We are completely satisfied with all aspects with their work performed.
I was very impressed with their company and their customer service.
Knowledgeable professionals that kept promises and I expect the roof to be in good repair ten years from now.
Great company to work with. Jerry was quick to respond and great to work with. High quality work at a fair price. I would definitely recommend them to anyone.
Everything was fantastic! Couldn't have asked for a better experience.
They were very professional, they kept their promises, they did a very nice job, and they cleaned up. The phone calls and everything were always on time and if I called them, they called me right back. They were very professional and very nice and friendly.
RK Roofing did a fantastic job. I highly recommend.
Outstanding value and very professional team work!
I'm tremendously satisfied! They are great overall, have professional workers, work in a timely manner, and have great craftsmanship.
Recognized Excellence - I would like to recognize Jerry for exceptional service.
I was very impressed with the whole process and the cleanliness on the job (picking up debris and cleaning up after their work).
Recognized Excellence - The whole crew provided exceptional service.
They did an excellent job. The owner was outstanding.
Areas Of Satisfaction - I am the most satisfied with the quality of the work that was done. I had a roof put on 25 years ago and I was happy but they did a much better job this time. I am happier now than I have ever been.
RK was very responsive. A good job and good value.
Areas Of Satisfaction - I was most satisfied with the workers. They were great to work with.
Problem Resolution - I appreciated that some came back when I had questions about the vent. They went into the attic to check that they were set correctly.
Areas Of Satisfaction - I was most satisfied with their customer service, good communication, answering questions, and with the gentlemen coming back. Customer service was great!
I won't know if there are any leaks until we go through the winter and rain. I will not know for sure until then. There is a 7-year guarantee.
Areas Of Satisfaction - They were really good about communicating with me from the point when they made the estimate to setting up the scheduling of the job - the whole process they communicated well.
Areas Of Satisfaction - The entire job was done perfectly.
Areas Of Satisfaction - I was most satisfied with the professionalism, their speed, and the quality of the workmanship.
They were great. The staff was excellent and polite.
Recognized Excellence - The Owner was excellent, and all of the employees were great.
Areas Of Satisfaction - I was most satisfied that they were flexible with letting our dogs out periodically throughout the day. They were very professional.
Areas Of Satisfaction - I was most satisfied with everything. They came on time and everything was clean.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of RK Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys