Overall experience was great. Couldn’t be happier with the outcome. Feels comforting to be able to rest easy, knowing this company will always be there for me in whatever situation I face with my roof.
Great work overall, with excellent at communication regarding the project. Patrick and his team were professional, knowledgeable, and very friendly and easy to work with. I'd highly recommend them!
Dealing with Patrick and his crew has truly been a pleasure. We had had Patrick come out a couple of years ago to fix a roof leak and were very impressed by his professionalism. When it came time to stop patching and actually replace the roof, Right First was who we called.a couple of months after completion,we noticed that there was a transition between our shingle roof and corrugated metal patio roof, which leaked onto the patio when it rained. I emailed Patrick for advice, thinking he would suggest a caulk brand to use or something like that. Instead, he came out himself and checked it out. Turned out there just needed to be a different transition piece to be used. One of his guys was here within a few days to take care of it! If you’re in need of a roofer in which you can have trust and confidence, call Right First.
Patrick the owner is very knowledgeable and communicates well. Answered all my questions and responded very timely. He went the extra mile by going back to check my gutters at the house when the roofing job was completed.
They were super great. They were really honest. They came when they said and took care of us right away!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Right First Roofing & Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys