About this company
Ridge Valley Exteriors
Ridge Valley Exteriors Inc.® is one of the leading experts in residential and commercial roofing construction with full insurance restoration and claims’ services. With its team of Certified Rooftop Geniuses®, Ridge Valley Exteriors Inc.® helps clients navigate the complex world of insurance claims and then replaces their storm-damaged roof, siding and gutters with ones guaranteed to last many years. Thanks to Ridge Valley Exteriors Inc.®, thousands of homeowners and business owners, many of whom were unaware of storm damage, have received new, high-quality roofs, siding, and gutters.
Types of work
GuildQuality surveys
Badges
Photos 31
Customer satisfaction
Reviews 441
Customer in Butner, NC
The sales guy and production team promised to fix a leak.They have not made that repair,because they do not cover defective chimneys.
Greg G.
I have already recommended them.
Customer in Raleigh, NC
They were unresponsive on the phone calls.
Customer in Wendell, NC
Ben wanted to make sure that when the adjustor came that he was here. If it would have not been for him than I would have not had a new roof. The adjustor was not going to get on the roof and Ben insisted for them to get on the roof.
Randy C.
The quality of work was fine from Ridge Valley Exteriors. The salesman just did not do what he promised.
Barbara S.
They were very professional and we were very satisfied with their workmanship and timeliness.
Peter C.
Our sales rep, Brandon was a very nice guy. He did a great job and was very fair. He did not try to pressure us into doing anything we did not want. We had a little issue but Brandon fixed it immediately and in a timely fashion. I would highly recommend Ridge Valley Exteriors to family and friends. Thank you for a a job well done!
Scott N.
We have told several people about Ridge Valley since our roof was done.
Walter L.
They were very expedient and professional. They were in and out in a day. I was pretty impressed and it looks great. I only gave three's because one piece was not installed.
Josefina A.
I was exceptionally impressed with every member of the company! I got texts and photos from the day of the work. They found some issues with the roof, and they sent me pictures. I received continuous communication throughout the process! I wish every company I have dealt with was as professional and friendly as Ridge Valley Exteriors!
Theresa R.
I was very pleased with the original person that came out. His name was Ken. I don't think he is with the company anymore, but I was very pleased with the initial salesman, Ken. He was professional, very personable and he was actually the best experience I had overall with Ridge Valley Exteriors. They all do quality work and I was happy with the outcome of the exterior, roofing job. I was not happy with the interior and that's why I would not recommend them for any interior work to be done. I love my roof by the way! It's beautiful!
Nick S.
Scott and the entire crew with Ridge Valley were great to work with. We love our new roof and are very please with the workmanship. They all went above and beyond to make sure the work was done right.
Marv W.
They did a good job! The job was done in a timely manner and was quick. The subcontractors were efficient, and Ridge Valley Exteriors kept a good watch on everyone that was working on the project. I have no objections to anything they've done.
Jackie K.
Did a fantastic job in the work itself along with doing it in a timely manner. Nolan Quinn was fantastic in keeping us updated as we had not only the roof to replace but due to water damage they also handled the interior painting as well. A one stop shop for us. Highly recommend this roofing company!
Response
Ken K.
I already have recommended them.
Matt J.
This was an issue of overpromising and under delivering from the time that the sales rep set expectations with regards to the sales process and the installation timeline, those expectations were not close to being met. The delivery of roof materials was delivered at 6:45 in the morning with no advanced notice and when we were told that it would take approx 4 weeks, it took 4 months with no communication for a month at a time. While the work was done in a professional manner I can not help but feel like I overpaid for their service.
James M.
I am extremely satisfied with the quality of the work and the representatives. They were extremely professional.
Dave S.
I was impressed by the professionalism and conduct of Ridge Valley Exteriors' employees. Everything was explained thoroughly and promptly. Additionally, Ridge Valley Exteriors offered high-quality workmanship.
Additional comments
Lead Source
My neighbor next door had Ridge Valley Exteriors work on his home. Ridge Valley Exteriors put roofs on several homes in the subdivision.
Donald H.
I was very dissatisfied with the service I received. They did not do what they said they were going to do and it has been 3 to 4 months since that we have been waiting for them to address the issue.
Tim W.
Ridge Valley was quick and responsive. Overall did a good job and took care when installing roof. Would not hesitate to recommend.
Lorene B.
The representative was one of a kind as far as I am concerned. He was an honest man. He treated me right, respected me, and my home.
Kay B.
I might recommend with a disclaimer to ensure there was an English speaking crew member on site to handle any issues that may arise. And to be sure of the estimate PRIOR to the actual work.
Pat T.
Matt Bumgarner the salesman and manager, I had complete trust and faith in him. He was very professional and a delight to work with. He did what he said he was going to do.
Patsy G.
Matt was the person I worked with and he was great and I was very impressed!
Karsten H.
They worked with me closely and followed through on all of their commitments. Dean Cain was professional and very helpful.