What made the experience good was the project manager, Jessie. He was very responsive and went above our expectations.
I am very happy with the quality of their work. They showed up on time. They were relatively quick with their installation. Everything looks good. I couldn't tell they were on the premises when they left. I am very satisfied. I have used them before and will use them again.
I would be sure to tell them to keep an eye on the roofs.
They were recommended to my by a friend. They met the needs that I wanted. I needed a few extra things done and everything was done professionally. They had to do an additional crank out-window in our bathroom. I can't say enough about them. I would highly recommend them.
I think they were very professional and easy to work with. Everything went great.
They were fair and performed well.
Ricks Roofing always does an excellent job in every way.
Best in the business! Thank you for your professional work. My home has never looked so good!
They just did a real nice job for me, very professional, and I was happy with the work.
I was extremely satisfied with Ricks Roofing & Sidings' professionalism and timelines. It really helped with a difficult situation with the snow. Corey and Ricky were both exemplary with their professionalism and follow-through.
They were friendly and courteous! It was a pleasure working with them!
Ricks Roofing & Siding is professional and does good work.
I'd be happy to recommend them to anyone.
It was perfect. In and out in no time.
I would highly recommend Ricks Roofing & Siding to others.
Quality service, quality product, timely.
It was a great experience. They were the best! I got bids from a number of big names on the market and Ricks was more knowledgeable and understood the actual insurance process better than the other companies.
It was quality work with quality people. It was a good experience.
It was a outstanding experience working with Ricks Roofing & Siding. The workers were very professional and the clean up was very good. They paid attention to detail and the finished product looks wonderful!
They were prompt and they did just want they said they would do. I was very satisfied.
This is our 3rd roof they have put on over the years and they have always been really good. The quality of work is wonderful. I would recommend them to other people anytime.
The work was done on a windy, cold, and snowy December day. I was disappointed by the mess left behind and the overall appearance of the job from the ground. I know very little about shingling so cannot judge the work completed on the roof, but the appearance of the finishing touches from the ground is disappointing. The drip edge looks like it was hastily installed and poorly fitted in spots. The trimmed shingle edges are crooked. There are several places on my siding where tar remover was used to remove marks, and it shows up on our house paint. I hope that these siding marks weather off, otherwise I will be repainting this summer.
Trustworthy and job well done!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ricks Roofing & Siding, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys