I have used Restore Core in the past for more industrial style cleanings and been very happy with the result. This was a more traditional cleaning project and despite being very clear about our expectations, we did need to clean again once the staff had left.

Cody and the remediation team are wonderful. They respond with care and knowledge which is rare these days. They include empathy and attentiveness that is essential when someone is dealing with a difficult situation.

RestoreCore is very dependable.

On time
Very professional
Communicative

We look at RestoreCore as a partner. When things go bad, it is comforting to know they are there to take care of whatever presents itself.

I've used RestoreCore several times at different locations and I'm always 100% satisfied. The communication and quality of work is always great!

j JEN AND KYLE WERE VERY HELPFULL

Absolutely! This company was quick to respond. Incredible responsiveness. Communicates throughout the process from start to finish. On time. Very sensitive to a very emotional and traumatic situation. Patient. Exceeded all my expectations regarding customer service.

The team that was sent over did poor workmanship on the area in question. Brought this to the attention of the sales manager I believe she was awesome my intention was not to have people reprimanded because I was having my house painted regardless and ended up having my painters fix what was left from the team that was sent from your company.

had sprinkler pipes freeze and burst on christmas morning made call to restorecore at 430 am and answered my call and had worker on site in about 2 hours. cody was very knowledgeable and was very pleasant. communication was very good during the process and that is key.

Field crew was good but there were oo many workers sent to the site than what was needed. Office staff way over charged us. Took advantage of the insurance claim. Price more than doubled in a 1 1/2 week span.

Everyone that we spoke to at RestoreCore was kind, helpful, and handled the situation with the care my family and I needed. They arrived just a few hours after the call, which was much sooner than expected. They made quick work of the situation, and cleaned very effectively.

RestoreCore responded promptly to the damage caused by a tree falling on my house. They did temporary repairs so that no further damage would occur until final repairs were made. They were very meticulous in their workmanship.

Strong team of folks who work very hard.

The restore code team did great work and were able to bring in multiple parties to complete the project.

I don't think it could have been done any better

Absolutely fantastic! True professional's who take pride in their work. When you experience a disaster as we did, it is horrible. However, Restore Corp has made it at least possible to see an end state in the near future.

Yes, they will work with you until the project is done right.

They have always been quick to respond to any emergencies I've had. They always keep the lines of communication open which helps with the communication with the tenants.

They are highly responsive!

The people who did the repairs I give them a one star rating.

Fare work

The people were very professional

very responsive and timely

They did a great job and was very neat with
Everything that needed to be removed.
My furniture was wrapped to perfection
So it would not get dirty or damaged.

They did an excellent job. They eliminated the odor and the cause of the odor.

They were very good with what they did. They went through every detail of what they were going to do and when they were going to do it. They did what they said would happen.

We were not satisfied. The worker was by himself. We were told there would be a team, but he had no help. He did his best, but the work wasn't satisfactory. He had to call to request someone to come help him.

The first crew that came in to take down the cabinets and countertop were great.

They perform excellent work!

GREAT INITIAL RESPONSE AND WORK TO CONCLUSION

Bad first impression from the first work crew

We were satisfied in every way imaginable!

Very quick response to protect my house from further damage.

They were on time

Prompt service and follow through after water pipe leak. Maintained professional contact and communication throughout.

They did not waste any time by taking extra breaks

It was a very smooth experience. They were quick to respond and resolved every issue. I was very pleased.

I am not a paid spokes person, they really did a great job, they worked well with my Insurance company

Areas of Satisfaction

Areas of Satisfaction - on top of scheduling and following up

Recognized Excellence

Recognized Excellence - John the worker who helped pack the belonging of 1105F. Very courteous and attentive to detail. Really went above and beyond for the resident who was going through a difficult time.

Additional Comments

Additional Comments - Always a pleasure working with their team. Very efficient!

Areas Of Satisfaction

Areas Of Satisfaction - I found the entire Restore Core team impressive. They came with goodies the day after our event which we really enjoyed after a long night. The restoration emergency team was professional and did a great job. Suzanne did an excellent job of keeping the restoration process moving forward swiftly in conjunction with our insurance agents recommendation.

Additional Comments

Additional Comments - If there is ever a problem I know who to call and someone I can trust.

Areas For Improvement

Areas For Improvement - RestoreCore did not fall short at all. RestoreCore exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was very satisfied with everything. I was a little worried going into this but, these people did a wonderful job it was amazing.

Additional Comments

Additional Comments - The entire process with RestoreCore was positive.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the first response when we had the flooding in our unit. My insurance agent called them and they called back before I hung up with my insurance agent. They were on top of things to make sure we had no issues with the water.

Additional Comments

Additional Comments - They left me with such high expectations from my first contact that it would have been hard to top and exceed my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the workers. They were very polite and nice.

Areas Of Satisfaction

Areas Of Satisfaction - They were extremely committed and very responsible. They showed up on time and did the the job well.

Additional Comments

Additional Comments - I was very happy with the job they did and I called the company afterwards because it looked amazing when I came home and so clean.

Additional Comments

Additional Comments - I thought they were excellent, they were some of the best people I have ever dealt with.

Areas Of Satisfaction

Areas Of Satisfaction - They were always timely. They always responded to calls. The people sent out were very professional. They did an excellent job. The people were not only professional but friendly.

Additional Comments

Additional Comments - It was a fairly great experience and I did not expect them to get all the water out that quick. They were very good.