Normally these companies send teams out, not in my case. Was told 3-4, took about a week.Miscommunication with their guys. Worse, they cut a plumbing line that now how to be replaced $500 plus the delay in getting the sink back. I think I used these guys when they were too thin (busy with other claims).
They were always there and on time!
Coordinating all the pieces of my restoration was complicated and they were very flexible working with me. Even taking my calls on the weekend.