They've always been cooperative and responsive. The few times we've had an issue, they've always gone above and beyond to make it right.
Response Crew is so prompt. They say they are going to show up at a certain time, call to verify, and they are there! The communication is excellent.
I am likely to recommend Response Crew because they are very prompt and do a good job.
It's so rare to find a handyman service that is run so professionally! They really take the time to understand the project and scope of what needs to be done. From booking to on the job and follow up everything was smooth. Would recommend this service!
Response Crew was great. They arrived on time and were very professional. They let me know everything that they were going to do. They texted me pictures after they were done. They left the place clean. I would use them in the future for more jobs.
Definitely. When I called and spoke to Jennifer, she asked all the questions that were needed and the handyman took care of everything I needed to get done.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Response Crew as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys