They were very professional. The salesperson that I spoke with was very patient with me. We went through everything they would do. There were things he said that may come up later. There may be repairs to the roof that you can't see until removing the old roof. They were clear on everything. The price didn't change much from the estimate, which I found pleasing. Overall, they are a nice company and the salesperson was a good person to work with.
The Rembrandt team completed a comprehensive exterior restoration (ground to roof & back to studs) of our 1870 built historic home. Quality of craftsmanship, ability to adapt, and their commitment to delivering a great result was appreciated. We put our trust in the right people and would definitely recommend and use them again. You have a great team of professionals. Thank you Wade!
They were professional. They did excellent work and were highly recommended.
They were very professional, and did the work they were supposed to do.
Excellent service and done amazingly fast. I could not recommend them more.
I have nothing but great things to say about Rembrandt Roofing and Restoration. They were punctual, communicative and worked around our schedule. They accommodated our schedule fantastically.
Rembrandt Roofing did a beautiful job in replacing my shingles all in one day! They also did a very nice job on residing my chimney with hardiback board. They were great to work with - highly recommend them!
I am very satisfied with the work performed by Rembrandt Roofing and highly recommend them.
Excellent, professional, prompt, installation. I highly recommend Rembrandt Roofing and Restoration.
They handled the job and even worked weekends to get caught up do to the weather. Informed me and worked with me in getting some of the "extras" that needed done.
An outstanding organization to work alongside to accomplish the roofing job that I needed.
From my point of view and experience, Rembrandt Roofing could serve as a model for how to "take customer satisfaction personally" and develop a great business reputation.
Rembrandt is a top notch, extremely knowledgeable, and professional organization providing the highest quality roofing products and installation in the business.HIGHLY RECOMMENDED.
We were extremely pleased with Rembrandt, a local Springboro family-owned business, which we wanted to do business with. Chris Tussey, Project Manager, explained everything thoroughly and he came to the house to help me set up that part of the project we were financing; it only took about 5 minutes on the phone. The crew showed up on time, worked efficiently, cleaned up and the project was completed in one day! We will recommend Rembrandt. We would be glad to talk with any potential customers about our very positive experience!
This was a great experience. Enjoyed working with Wade and his team. Did a fantastic job at our church!
Despite high temperatures and humidity the crew members were fast and efficient at the removal of our slate roof and replacement with Owens Corning Duration roofing. Both the house and detached garage also required replacing metal roofing on the flat widows walks with copper. A job well done!
Rembrandt did a great job. Chris was very professional and helpful through the whole process.
I contacted 4 different roofing contractors to replace a 21 yr old asphalt roof. Rembrandt was the only contractor who showed up on time to inspect the roof, then provided their estimate in a timely manner.Once I selected them to do the job, they contacted me for an estimated start date, which I had to push back a week. They then had the materials delivered the day before the start date. Their crew showed up at 10:30, and had 36 squares of shingles stripped and underlayment installed by 5:30 that night! The crew came back at 7:30am, and was done installing the new roof by 11:30, including sweeping and magnetically picking up old roofing nails. I am well satisfied with the entire process from estimating through final clean up. The aged copper shingle color we picked looks great!
I would not hesitate to recommend Rembrandt Enterprises. The entire staff and crew were professional, knowledgeable, reliable, and more. They truly cared that my experience was a good one, and that I was satisfied with the result. They delivered quality material and workmanship, all in the time promised. I couldn't be happier.
Professional & Organized - They were very professional.
Recognized Excellence - Chris provided exceptional service.
Recognized Excellence - I believe that Larry Whitt did an outstanding and professional job in working with me on the insurance claim and in his on site follow-up during and after the project. Joanna Whitt did an exceptional job in scheduling and follow-up from the office as well.
Additional Comments - Please express my sincere thanks to the owners, other staff and workers of Rembrandt Construction. A job "well done".Frank SvetPresident, CEOEMTEC, Dayton Ohio
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rembrandt Roofing and Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys