Performed as advertised.
I warn everybody not to work with Reliable Roofing. They cut corners every chance they got and I paid way more than I should have.
Reliable roofing was friendly; they communicated well and kept me informed.
I have already recommended Reliable Roofing.
We were very pleased with the work and speediness of the project's completion
Terrible customer service, took a month to finish, poor quality work, nails left daily on driveway, windshield broken, damaged shingles put on the house, project manager promised daily pics but never onsite beyond start and finish, employees calling claiming to be each other when a problem came up, supervisor called threatening me if I didn’t sign off before the job was completed, damaged bathroom ceiling and did a terrible job patching, employees didn’t use magnet for nails only leaf blower and though provided video proof repeatedly was assured they were using magnets to gather all nails. Worker standing on roof smoking a cigarette while spray painting pipes on top of the new shingles. Escalating complaints resulted in management hanging up and refusing asst. Terrible decision.
The service was really quick, but I was disappointed in the cost.
I am disappointed in how they overcharged me. They tried to sign me up for something to pay $100 a month. I have equity in my house and was able to use my equity. I went through hell. I don't like their service or the way they do business. I had to do something. They lied to me and set me up. I would not recommend them to anyone. I would tell people to call someone else for a better deal.
They were great when they came out to give an estimate. My only drawback was once I signed the contract. When they inspected the roof, they didn't test it to see how many roofs were on previously. Once they tore the roof off, they found out it was re-roofed. They tried to make me pay another $30,000.00. My husband, being a roofer knew the strategy of how the estimate was supposed to be given. He said they should have done a patch test to see how many roofs were there.
I think they did a great job and were really knowledgable, but I also felt like there were a lot of sales tactics being used, and a lot of attempts to upsell me to more work.
I would never recommend them to anyone. If I had enemies, I might consider recommending them, but probably not even then.
I originally wanted to have my second story roof repaired and after being convinced that I needed a new roof including new sheathing, I agreed to have the work done. In retrospect, I've realized that it was the right thing to do.
The worst contractor I have ever dealt with. Stay away, run away, don't believe them, don't trust them. They will ask you to provide tools they need. They didn't bring extension cords, wanted to use my ladders to get to the roof, and they did not deliver Owens Corning materials. I had to fight with them to bring the right materials.
They were very fast and efficient. They are a little pricey, but the work was done very well.
After giving them almost $37,000 we have two different colors on our roof. Nobody will talk to us about it, and we have called several times. Tito McKinney sold us the roof. It ended up to be a lot more than we expected. We know we can’t do anything about that, but at least we would like the same color on the whole roof. We are in our 80s so we couldn’t climb up there to check after we paid it in cash, and then they sent us pictures. We have never seen a roof done like this before. We are going to put in a complaint to the contractors state license board.
I was pretty satisfied with them.
I might have found a lower bid but for a major roofing project I'd be taking a chance. I knew that by using Reliable Roofing all the proper permits would be pulled, they would have adequate insurance, and their bulk purchasing and multiple jobs in the area means I would be getting a fair price.
would definitely recommend, they were very nice, helpful and understood my concerns and addressed them
If asked who did our roof will be glad to recommend Reliable Roofinf
They did the job in good time and as they said they would.
They did a great job. From start to finish they were great.
Can’t recommend it for the cost and the quality of execution.
To costly, to inefficient, to unreliable, to disorganized and messy.
No
I am out