It was agreed to have my roof replaced while I was on vacation out of state. I asked Reimer Roofing if they needed access to the garage because there is only one power source outside my home. I was assured there were no issues and I could leave my house locked up. Coincidentally my brother needed a place to stay while I was gone and happened to be at my home when Reimer Roofing showed. They requested access to the home for power and requested the vehicles in the garage be moved due to debris falling. My brother did not know where the vehicle keys were to move them and so they had to cover them with tarps while roof debris covered our garage floor. This was never discussed at anytime prior to their arrival for construction. They also needed access to the upstairs bathroom to vent out the exhaust fan. Luckily my brother was able to give the workers access or they would not have got very far on the roof construction. This was upsetting to hear when I got off the plane.
I am satisfied with the work and the price.
They did a great job. Everything was done on time and professional. I also had leaks in the fall and they came and fixed it. It was too cold so they patched up the whole roof anywhere it could leak.
The materials and workmanship were excellent. The job was done time. They crew did an excellent job of cleaning up.
Great job. I would highly recommend this company to anyone looking for roofing.
I was very impressed with the quality of their teamwork. The team was well organized and professional.
They were a very professional group to work with.
I was very impressed with Reimer Roofing & Remodeling. They were professional, great communicators, and were able to get me done just as winter was coming. They were great.
Everything about it was first rate. No complaints at all. Sorry, I am a man of few words.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Reimer Roofing & Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys