they were very professional and courteous

They were very good people. They cleaned up their mess, and they did a good job.

Red Dog's Roofing of Massachusetts was up front and honest. There was nothing hidden and they were good to work with.

I have an issue that has not been resolved as of yet.

Hold to what was agreed upon during installation, spoke to (Cory? Name) site supervisor he agreed to caulk gaps that did not happen

From start to finish the service was top quality.

They were awesome. They did everything I asked and then some.

It was one of the best consumer experiences I've ever had.

Staff urinating on side of my shed, broken driveway markers, use of non pet friendly ice melt and I have dogs

Working with Red Dog Roofing was a great experience. Rafael, Patrick and Cody were fantastic to work with and worked diligently to identify and rectify our water leaking issues. The cost was upfront without surprises and broken down and explained each step of the way. Would definitely do business again.

Red dogs roofing did a great job. The team was helpful and very nice. They got the job done quickly.

Worked hard to get the job done in one day.

The work was done quickly, completely and proffesionally and I was kept well informed every step of the way.

Definitely recommend

I don't recommend anyone usually.

They arrived on time, politer and kept a clean work site.

Especially in these days of time, they were so capable with the follow through, their craft and they delivered everything that was promised.

The thing I like about Red Dog's Roofing of Massachusetts is that I talked to 3-4 different companies, and Alex, the salesperson for Red Dog's Roofing of Massachusetts, was very thorough and spent 3-4 hours in our home. He inspected the inside and outside of my home. The other companies just used drones. The communication was great with Red Dog's Roofing of Massachusetts. They were able to complete the job in one day, which I did not expect as they worked 14 hours to complete it in one day. They took the necessary care to protect my grass, and that shows their quality of care.

The Red Dog process was seamless from the the initial consultation to the Project Manager to the roofing installation team to the office personnel. Would recommend Red Dog Roofing without reservations. The cost was reasonable and they complete the work in one day from beginning to end.

A truly professional contractor

I most definitely trust and recommend Red Dog's roofing for anyone's house!

I would recommend their services to others.

I think they have good customer service for the most part, the customer service rep that came out was good but I think they aren't fully transparent about some of the costs so that's why I changed it from a five to a four.

I had a very mixed experience with Red Dog's Roofing. On one hand, they hired a quality crew to install a quality roof. On the other hand, the sales process was very drawn-out, the project manager for our job was highly unprofessional, and the cost was very high.

I would like to draw particular attention to the project manager, who showed up an hour late on the day of the job, well after the installation crew had arrived and started working. He was not informed on the parameters of the project, got in the way of the workers, and took a very long time resolving a problem with the delivery of the materials. On top of that, he spoke to the (mostly Spanish-speaking) installation crew in a racist and insulting manner all day long. It was honestly embarrassing to listen to. Because of these problems, and the high cost of the roof, it's hard to recommend Red Dog's Roofing. If I had the installation crew's contact information, I would skip the middle man and hire them directly, because they did excellent work, and the roof they installed has held up well.

Red Dog's Roofing is a good company.

Red Dog's Roofing is a fantastic company to do business with. I could not be happier with the quality of their work. I have had many compliments about how nice the roof looks.

Everyone I spoke to was very knowledgeable, courteous and professional throughout the process. The original quote was reasonable but there were additional areas on my roof that needed to be repaired and the team leader kept me informed throughout the process. Very pleased with all aspects of the project including the additional work and charges (very reasonable). I would highly recommend to anyone needing a new roof!

Everyone at Red Dogs Roofing was fast, friendly and hardworking. Very easy to talk to, super knowledgeable. Financing was quick and easy. They also understood about my pets needs as well. I have an elderly dog and even while on site they contacted me by phone with any issues that arose instead of knocking and upsetting the dog more. In one day they had the roof replaced and everything cleaned up. The entire process took 13 hours total. Amazing!! Ty Red Dogs! The house looks awesome!

A great experience all around, smooth and easy and their 10 year payment plan made this all possible.

Red Dog's was referred by a friend, I'm glad I took his advice. Tyler, Amanda and the entire team were greatto work with. Absolutely 5 stars in my book. In and out in one day. The look and fit of my new roof has theneighbors commenting constantly.Tom Landon, Leominster, Ma.

Initially we were hoping to install a metal shingle style roof. However, the cost made us rethink our plan. When Tyler showed us the facts on the high quality products Red Dog's Roofing uses, we were delighted to go with plan B. Comparing the thickness and durability of the shingles they used verses what we could purchase ourselves in the store, it's understandable now how they can offer the warranties that they do. We didn't just buy a great looking roof, we bought long term peace of mind!

Shingle roof was installed quickly and well. Had issue with rubber roofing installation that is not a Owens Corning product. Red Dog responded immediately and resolved issue quickly. Extremely happy with their service. Will recommend them without hesitation.

Red Dog’s team were fantastic. I have a very steep roof and the team made quick work of it, resulting in a beautiful new roof.

Great experience from the first phone call to the last shingle attachment and site cleanup. Both professional and friendly. I'm very pleased with the work Red Dog's did for us and recommend them highly.

Saw in my attic my 22 yr old roof was starting to leak. Asked my friends and searched online about roofers. Took a chance with Red Dog whom I have never heard of before. I filled out their web form. They got back to me fast. Sent Tylor to me to look at the leaks and gave me a quote. The price turned out to be very good compared with my research. I accepted the quote, the job crew came and replaced my roof all in one day. Left everything very clean. Their site supervisor Kylor (with a K) kept me informed throughout the day of the progress. Everyone was very friendly and professional.

Tim was very informative and helpful when providing us information about what to expect, and in choosing product and payment options! Very glad we chose to work with Red Dog.

Red Dog's Roofing of Massachussettes was easy to work with, well organized, professional, safe, and they provided a good value. They were a real pleasure to work with!

The entire crew was efficient, polite, and professional. The result outstanding.

Their personnel were ver professional, the crew leader went above and beyond to see that I was satiisfied.

I own an old home so we've had many people come out to service our needs. We saw the recommendations for Red Dog's Roofing online, and every single one that we read, they said it was great. They are the only company in 30 years to do exactly what they said they would. They were there when they said they would be and even called beforehand to inform us of their arrival time. The office personnel and the owner of the company were perfect. They replaced siding and fascia that wasn't even their fault. When the fascia fell off, they called the owner and immediately he said to fix it. Everything was above and beyond expectations. Everyhting we read about the company was true. There were no extra charges or arguing. Red Dog's is the best company out of all the companies that have worked in my house.

Very nice people....easy to talk/discuss relative to the project, materials, time line.

They were very professional and we were very pleased with their services.

Note: I'm not sure where this 3-star rating comes from as the survey does not actually allow me to change it from 3. This rating would be at best 1 star if Patrick had not intervened and personally come and work with a more knowledgeable crew to correct the workmanship issues. Had Patrick and the installation crew initially lived up to what was presented by Mike the rating would be 4 or 5 stars.

They were excellent.

Red Dog Roofing does awesome work. They offered a fair value for the materials and labor they provide.

The salesman / estimator, Mike, was very thorough in scoping out the project looking at the roof from the inside in the attic and outside on top of the roof as well. I was also shown the exact materials that would be used in the construction of my new roof and was given a written estimate when the meeting was done. Mike took into account my concerns and introduced a unique venting system that could be used on my house. I asked a lot of questions and he was very thorough and conscientious in answering them. I never felt the answers given to me were misleading nor was I ever treated in a condescending manner. Indeed, I felt like he took a genuine interest in my concerns and treated me respectfully.When the roof installation was being done, they had an onsite foreman, Butch, and also a project manager, Joe, who were there to oversee the entire job. The materials used were of high quality and the workmanship and professionalism displayed were outstanding. Any issues (minor) that came up were immediately addressed by Butch who, in turn, kept the project manager, Mike, informed of what was going on. Both men were courteous and professional in their conversations with me and any concerns or questions I had.My roof was installed in one day from tearing down the old roof, putting on the new roof, and cleaning up the surrounding areas. My house looked like nothing had been touched except for a new roof which even the neighbors commented on how good it looked.When the town’s building inspector was here to check out the roof, they were nit-picky but found no issues and even commented that the workmanship and materials were of high quality.

They were very professional and on time. Patrick was a great communicator throughout the project. I would recommend them to anyone.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their communication. Patrick did an excellent job keeping me up to date with the progress and scheduling.

Recognized Excellence

Recognized Excellence - I'd like to recognize Patrick Cochran.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with how fast the installation was.

Recognized Excellence

Recognized Excellence - Patrick had exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - All Areas 10/10 would use Red dog's roofing again