I spent 25 years trying to get a leak fixed and they came in and got the job done right.
Too often we see a deal, that seems too good to be true. This is that one time, when the service and quality exceeded the cost. Thank you!
I would strongly recommend this company
Great company very professional and stand behind their work. Phil and Seth answered all my questions and concerns. Cleaned gutters after replacing roof and picked up all debris and nails around my house. Roof is looking great! I am very satisfied with quality of job and product and will recommend Ratliff to my friend.
I had a wonderful experience with Ratliff Contracting. My house had an ongoing problem that no one seemed to know how to tackle. My Project Manager Phil Crawford assured me they would be able to fix the issues and would work with me until it was taken care of. The owner, Bryan Ratliff, was here during the work and answered all my questions. They were quick to respond when I had concerns. I would highly recommend them!
Excellent customer service!
Phil made the initial phase of insurance approval very easy. He was polite, timely, and very professional. Seth handled the onsite work very well. The crew was extremely diligent and worked from sun-up until sun-down. I would be very comfortable recommending this company to my friends and neighbors..
They done a great job.
Ratliff did a fantastic job. They worked well with my insurance company. The work was done in an outstanding way. I have recommended them to family and friends.
From our first conversation with David, we knew we were in good hands. The team at Ratliff was very professional and went above and beyond our expectations, including staying late to finish the job and being available for questions and calls at any time. We couldn't ask for a better experience.
Very impressed with work, quality control and professionalism. I would highly recommend this company.
the project manager was very cooperative. he waited with us long periods of time to get the finances straight and settled. he was very nice about it. i really enjoyed working with him because he was really pleasant.
We hired Ratliff Contracting to replace our roof due to wind damage it sustained. The company was excellent to work with. Phil Crawford was our project manager and he was absolutely terrific. I can honestly say that Phil was the reason we decided to go with Ratliff. When he explained that our insurance company would pay to replace our roof due to storm damage and that we would only pay our insurance deductible, I was at first skeptical. However, Phil delivered on every promise that he made to me. He served as our point person for the insurance company so I did not even have to deal with the insurance company directly for 95% of the total process. Not only was Phil present everyday of the install, but the owner of the company Bryan Ratliff also visited us everyday of the install to ensure we were happy and to answer any questions/concerns we had. They also followed up post install to ensure the process met our expectations. The crew that installed the roof were also very professional and extremely efficient. If you are in need of a roofing company, or you think you may have roof issues related to storm damage, call Ratliff Contracting and Phil Crawford right away!
I asked Bryan for a sign for our yard. Rarely do contractors leave the property cleaner than when they got there, but this crew did. We've had multiple compliments on both siding and roof and will continue to refer them!
I was most satisfied with the knowledge of the staff because they knew exactly what to do and I didn't feel nervous at all working with them.
David did a really nice job and provided exceptional service.
Ratliff exceeded all of my expectations for my project (Roofing, Siding, Gutters, Downspouts, Shutters) They are professional, provided quality workmanship, and attention to detail. I would recommend them for any Roofing or Siding project.
Any question I had regarding the process or installation was answered quickly, and my concerns were taken seriously. The team always followed up every outstanding item.
I would recommend Ratliff Contracting to anyone in need of a new roof.
Worked with Phil Crawford extensively from the beginning of my claim's process. His knowledge/expertise was pivotal in securing the final approval for my roof replacement after some early dodging from my insurance company. Top shelf organization in all aspects of this experience. Well done! Thank you!
I would recommend Ratliff Contracting to anyone who needs a new roof. The quality of their work and the materials they use is top notch! They made it easy to work with my insurance company and made the whole process painless. Our new roof looks amazing! Thank you so much for the quality and care you put into your work!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ratliff Contracting LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys