I would hire them anytime!
I really enjoyed the people and ultimately they did a good job. The materials they used were excellent. It's just that the delays and the necessity of having to do things over again eroded the experience.
I got a quality job and it was completed in a timely manner, my roof was completed torn off and re-installed in 2-days. The on-site supervisor was very helpful in making sure the work area was kept as clean as possible.
The staff was super knowledgeable about roofing (knew the names of different ridge vents and stuff like that) and provided a clear, easy to understand contract. On-site team was super professional and worked quickly. Job well done!
Mike and Scott were both extremely helpful and professional. They definitely knew their product and really wanted to make sure both my husband and I got what we wanted. They were very easy to work with.
We recently had our roof replaced and chose Rapid Roofing for the job. When Mike came out to our house for the initial estimate he really took his time to assess our roofing situation and he answered all our questions. He then provided us with a no pressure estimate as well as financing options. We really like Mike: calm, honest, trustworthy and just a nice guy. After talking to a few other contractors, it was easy to make the decision to move forward with Rapid Roofing. Mike came back for the shingle color selection and the actual roofing job was completed a few weeks later with a pretty large and hardworking crew (8 people) that worked all day (and part of the evening) to complete our roof. Everything looks great thanks to Rapid Roofing!
They were great! I had no issues with them whatsoever!
They tore off the whole roof and replaced it within one day. They did an excellent job. There is nothing I can say I disliked because I liked everything. The workers were very courteous, kind, and pleasant. The manager that came out wanted to make sure everything was satisfactory to my needs and it definitely was. He was a very good person and definitely customer oriented. He wanted to make sure my satisfaction was guaranteed and it was.
Areas For Improvement - They fulfilled and even exceeded my expectations.
Areas Of Satisfaction - I was most satisfied that the entire job, including odds and ends that probably no one else would have done, was done in one day.
Lead Source - A couple of relatives had Rapid Roofing do work for them before and highly recommended them. I will highly recommend them too.
Additional Comments - I think they are a wonderful company.
The installers were very hard working and put in a lot of hours. They were very diligent.
Lead Source - Neighbor.
I was very impressed with the timely manner in which they finished the job and their very thorough clean-up of the job.
They did a really good job.
Areas For Improvement - I feel they could have been better with communicating updates on the project. However once I brought this to their attention they quickly changed.
Areas Of Satisfaction - I was satisfied with how they conducted the job process. They all were professional, respectful, clean and worked efficiently.
Lead Source - They came door to door to my house after a bad storm.
Lead Source - The neighbors on both sides of me used them and I had a chance to watch them and was very impressed with how hard they worked and how clean the site was. And both of my friends were happy with the jobs they did.
Areas Of Satisfaction - The performance was excellent.
Additional Comments - I would highly recommend them.
Additional Comments - Everything was great and positive.
Areas Of Satisfaction - I can not single out any one area. I was more than satisfied with the entire experience, with Rapid Roofing.
Additional Comments - They did a great job and are very professional. We're very happy.
Areas Of Satisfaction - Worked hard and seemed very focused on completing the work and doing it right
Areas Of Satisfaction - They were very professional and thorough.
Additional Comments - They were great!
Areas Of Satisfaction - They did the job quickly and cleanly.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rapid Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys