Outstanding effort and communication. I am very happy with the end result and the crews that came out to perform the work.
Got a number of estimates from local roofers. Chose RE Roofing because they were able to address all my questions thoroughly, were able to give a bid on both the roof and a flat part of the roof when others would not, and was priced within the market range. Although the job was larger than initially anticipated due to termite damage the work was done in a timely manner. There was not the extended amount of wait time to start the job, even during summer, that other roofing companies had. There were small issues with the gutter installations which is subcontracted to another company, but RE Roofing did a great job following up and making sure it was completely correctly in the end.
We went with R E Roofing a few years back for our house and we're extremely satisfied with their work, so when my in-laws needed to replace their roof, we decided to go with them again with no hesitation. Their bid was very competitive and the owner was very professional and courteous. The icing on the cake was their response time in answering all of my emails and phone calls. If I could give 5 stars out of 4, I would!
RE Roofing replaced my aging shake roof with a top quality composition roof. The workmanship was of the highest quality and they addressed all my questions and concerns...I'm a Very Satisfied Customer
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of R E Roofing & Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys