Professionalism, quality and value all rolled into one.
I was treated with great respect. Truly professional company with professional employees who truly respect who they’re working for they were quiet, quick, clean, and efficient.
Efficiency & price
I was referred to Puyallup roofing from a friend of mine that has the same high standards as I do
Everything was fine up until materials were delivered to my roof
It was very windy with high gusts that day, and one of the attic vents blew off the roof onto my back patio
I called Scott and told him. He said the forecast called for extended winds and he would be out ASAP to get anything down that might blow off. That was at 1:29 PM.
He did not show up until the next morning at about 9 AM when the winds had subsided
If someone tells me they’re gonna do something, I expect them to do it
During the installation of the roof of the five men working, there was no communication due to a language barrier
I believe you should have at least one person on the job that speaks English and is able to communicate with the homeowner when they have questions
I was also told the project would be completed in one day, which then took two days
Lastly, on the work order, there was supposed to be a new cap put on an exhaust pipe
I was told that they were not supposed to do that. I insisted it was on the work order and it needed to be done which eventually it was taken care of. Scott also told me that they would take pictures of the roof and he would send them to me upon completion which I never received.
I cannot refer anyone I know in good conscience after my experience
Great workmanship
The crew that came didn't know we were replacing the vents with a ridge cap vent system. But they were able to adjust and get
They made the whole roofing experience a pleasure. They did everything they said they were going to do and on time. Roof looks great and I couldn't be happier. Thanks again Puyallup Roofing.
Blake was very knowledgeable and responded promptly to any of my questions. We had a gutter issue and Scott had someone out to fix it the next day.
Josh Massey was very nice to work with. Did a complete check of the roof to find any problems. And answered all my questions.
Excellent communication and knowledge of the products and industry. professional crew and beautiful finished product.
Their services are amazing. The quality of work is outstanding, and customer service is outstanding.
Puyallup Roofing Company were thorough. Their price was good, and they did exactly what they said they would.
The prompt completion of the project
Professional, efficient, reasonable price
Everything was done correctly and promptly. We had a sudden rainstorm come up and the crew worked in the rain to get everything covered before they came down off the roof. The gutter guy adjusted all the gutters so they drained better.
Did a great job, good communication and professional attitude
Price, quality, timeliness and cleanliness were all superba. So was the professionalism from sales through job completion.
Finally, they are a first rate outfitters- all workers are properly insured.
Extremely satisfied
The cleaning crew could have done better.
They came when they said they would and did a good job all around, with good products and for a fair price. I'm very pleased.