They have exceeded my expectations with their work and services. You could not ask for a better group of people to work in my home.
If I ever needed to I would.
They did a good job. I would use them again because they are the best that I know of.
I'm extremely pleased with PuroClean of TriCities. Our washing machine messed up and flooded our floor. They came in at a time of extreme stress and took care of us. They were professional in their manner and they knew what they were doing and did it well. I strongly recommend them.
They were friendly people, spoke to me, and explained everything to me. They said to call them if I had any problems.
PuroClean's techs were very professional and courteous, they were also very quick to respond at the late hour the request was turned in. Would definitely recommend them and use them again. A++++++++++
Great people to work with in time of crisis.
I thought they were fantastic. They were on time, polite and nice. I couldn't have asked for better service.
Very professional personnel, explained everything they were doing to minimize my loss from water damage. On time, prompt, courteous, good people, I would highly recommend them!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of PuroClean of TriCities as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys