Puroclean Disaster Restoration did a great job and good value.
I assumed everybody would like to know a price before the job is started I had people that could have done the same job for a third of the price and I could have had my basement somewhat fixed
Area Of Satisfaction - Puroclean were excellent.
They are undependable.
Satisfaction - Puroclean was very professional and great to work.
They did an excellent job.
Areas Of Satisfaction - It was done quickly. Kenny was very polite. We talked to him while everything was going on. He made it a wonderful experience. Kenny deserves a raise!
Additional Comments - I had somebody that came out and looked for 5 minutes and gave me a quote that was 2x the amount. Puroclean came out and spent an hour and gave a better quote. They were very honest and I am very impressed with their professionalism.
They were good to us.
They didn't promise anything they wouldn't do. They were efficient, fast, respectful, courteous and a get price.
The employees were very efficient and professional and did a great job. I was especially impressed with their honesty as they found some valuable coins and immediately brought them to us.
Puroclean Disaster Restoration was professional and followed up with me. They did everything they said they were going to do. They were clean and tidy.
Additional Comments - I would recommend Puroclean Disaster Restoration to any other business or to family to use in their home.
The workmanship was outstanding. They did a phenomenal job, and everyone was courteous and caring.
Areas Of Satisfaction - I was most satisfied in terms of their timeliness and respect for our home.
Areas For Improvement - They were great.
Areas Of Satisfaction - The repair was very tidy. Everything looks very professional. I'm very pleased.
Areas Of Satisfaction - They were concern and caring. They are very thoughtful and kind during an emotional time.
I have already recommended to some people.
Areas Of Satisfaction - They did an excellent job. They were very accommodating with the schedule.I had to have a pressure tank put in and they put their work back a day. They explained everything they were going to do. They crawled under the crawl space to examine everything before they started. They were honest. They knew what they were doing and did a professional job. They were the best company i've ever dealt with.
Areas Of Satisfaction - I was satisfied with their professionalism and their attention to detail.
We appreciated their timeliness. They showed up within an hour after I called them, and then they stuck with the job until it was done. I really appreciated it.
Area Of Satisfaction - I thought they did a really good job.
Area Of Satisfaction - They understand my needs and they were very professional.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Puroclean Disaster Restoration - Greenfield as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys