Unfortunately this project wasn’t blessed with an experience roofing crew. Numerous issues. They had to come back numerous times to fix gutters, shingles, poor workmanship, reglet issues. We are still finding nails in the yard. The crew took the only 6 apples from our apple tree without asking. We hired another roofer to take a look at our roof and he “the roof is a sea of waves” because so many shingles were fish tailed” pushed up in the middle. The company says they will settle done. This may be true, but their are shingles that won’t according to the roofing consultant. They have promised to make it right next Spring. The reglet was caulked with white caulking and then painted over. The crew person made an excuse that Prominent didn’t provide him with brown caulking. Prominent isn’t going to fix this issue although there is brown paint bleed on the stucco. They offered us 200.00 so we can do it ourselves. The sales person stopped communicating with us at the end of the project because he felt I was rude to the gutter person, when the gutter sub contractor was rude and arrogant to the homeowner. The overall issue is the crew that showed up had no one very experience and no one checking the quality of their work. If they had, none of these issues would have happened. They also told me that they have 3 crews that work and the week of this job, our crew was the only one that showed up for work. We went with this company because of a friend of my husbands. This was against my better judgement. The salesperson was great and responsive but when all the issues started happening he left up to the project manager Charles. Charles was also responsive and knowledgeable, but in the end the crew they sub contracted made them all look bad.
I have already referred three others to your company
Simply amazing. They didn’t stop working until every situation was resolved including the issue I had with the insurance company.
My experience with Prominent Construction, LLC was top level. We had a hail damaged roof and from the initial inspection to solution, to working with our insurance company working with them made the process painless. I am very pleased having worked with Prominent Construction, LLC.
Mark Peters, Eddie Kaprall, and project manager Charles were all great to work with.
EXCELLANT COMPANY TO EORK WITH, VERY PLEASED WITH THERE WORK
I was so happy with the installation of my new roof! Eddie was helpful and thorough in discussing options and setting up the install date. The crew showed up before 7am and spent the first hour tarping my home and protecting my landscape. They went above and beyond my expectations! They were polite and cleaned up any mess throughout the day. Everything went perfectly! My roof looks amazing and I am so happy I chose this company to work with after that giant hail storm that rolled through in May '22. Im sure it was a very busy year for them, and managing the insane amount of projects from the damages (with supply chain issues) cannot be easy. We are still waiting on gutters but I am fully aware that there is a longer wait time and I'm confident that I will see them arrive soon. For now my old ones are working just fine and I have no doubt the new ones will be completely satisfactory!
Planners and project manager were helpful.
Colton made it easy to get the job done
Eric and the roofing crew were great to work with
Great company, great salesman, quality work and quality product.
it was a great experiancef with promient con. chris cohen was great and very freindly. I reconmend him.for all con. needs.
Nails left all over my property - took 5 weeks to remove the pallet of leftover material from my driveway.
Already have. Multiple times!
Prominent Construction was very professional and efficient. Chris Cohen who was the project manager was great. He answered all our questions and helped us navigate thru our home owners insurance. I would strongly recommend Chris and this organization to anyone.
Colton was very professional, patient, and accommodating, and made the whole process very pleasant. I was very happy with his guidance and the overall team at Prominent.
Justin and his team did great work and had good communication.
Prominent Construction did what they said they would do with my roof & with great deal of pride!!!
They were very good and they helped me through the whole process. there were some issues but they were resolves L would recommend them and have them do work for me again.
I am extremely satisfied with everything PROMINENT CONSTRUCTION did.From the very start to completion,Eddie Kaprol ,project manager, was outstanding in every way. Knowledgeable, personable, knew what I needed and wanted, great followthrough, and kept me informed always. He worked very very hard to make sure I received what I deserved and needed. I was so impressed with Eddie and Prominent Construction, I referred him to two other people.
Prominent Construction is phenomenal with service. They have excellent quality.
Every aspect was professional, and I thought they did a good job. I'm very happy with them.
Excellent services with wonderful people to work with. I would highly recommend Prominent Construction.
Installation crew was goodAdministration lacked organization
Prominent Construction was very responsive when we contacted them. They gave us a date one week after contacting them and they were able to meet that date. The roofing crew were very hard workers and finished up the roof in two days. Very happy with the results. Also got new garage doors which are awesome. Thanks for the great job!
We are thrilled with our new roof. The Prominent team was able to work directly with our insurance company to help secure the quote and approval. Once we got the approval to move forward with the roof, the crew was amazing. They came in and finished everything in two days. They cleaned up after themselves and did a great job. There was constant communication every step of the way. Once the roof was finished, the owner personally contacted us to make sure we were satisfied. If you are looking for a new roof, this company is the way to go.
Prominent construction is a wonderful company to work with they are very professional and their product and quality is top notch. Very happy to use them again and I would highly recommend them.
I'm glad that I used them!
The construction crew was very efficient, worked hard, treated us politely, were very respectful of our property, overall they performed their work very well.
Impressed with the ease in which the re-roofing project due to hail damage was scheduled through Ethan R. and with the crew completing tear-off, re-roof and clean-up in one day.
They were very good to work with. The clean up and workmanship was excellent.
The crew that I had does not have the level of professionalism that the crew that I can see down the road today has.
We hope that this issue can be resolved.
Erik Vos was thorough and knowledgeable about all aspects of construction and home damage from Mother Nature. He was key in working with our insurance company to get us a new roof & siding covered. He worked really hard with the insurance engineer and made a strong case citing/explaining with logical reasons along with photos on how the damage occurred. Eric met with us, adjusters & engineers during the entire process. Then he’d meet with us and in great detail would explain the construction process with scheduling to meet our needs. We couldn’t have done it without him. Thanks Erik!
Pat was the front man! He was absolutely fabulous and spot on with everything! I would be proud to have him as an employee!
One of the onsite crews was always professional and made the job as less interest of the customer as possible. The clean-up afterward was excellent. Specifically, Phillip did an excellent job ensuring the project was done professionally and completely. His follow up and personal effort in completing the job went beyond my expectations.
The sales representative, Pat, did a tremendous job and tremendous service in helping me with some storm damaged that I didn't even know existed. I am having Prominent Construction do the work on my mother's home as well.
So happy to have a new roof. They arrived early, took great care in moving items that would have possibly been damaged with materials being tossed down. They worked with my insurance adjuster to get a few items added in that the insurance company had not included during the inspection and kept me informed. They work fast and efficient. The job was completed in 1 day. They did a great job cleaning up after. I can't say thank you enough to Prominent.
Very happy with Prominent. My insurance company was a pain to work with and Prominent handled a lot of the communication with them so I didn’t have too which was great! Job was done on time and on schedule. Very happy with the results
I think that overall Prominent Construction did a great job. The work was done well. My roof and gutters look really good. My only issue was with the lack of communication prior to the commencement of work. I didn't know when the work would start and didn't know for sure when it had ended. I do want to mention that Ashley in the office was terrific. Very friendly. Overall, it was a good experience and I would recommend them.
We were very pleased with the overall project from beginning to completion. Prominent Construction worked on our behalf with the Insurance company and we checked in with the Insurance company a few times to make sure everything was going according to plan.
Very professional, responsive, and excellent work.
Our sales rep was very good. He worked for us, and it was a job that was well done.
I would look elsewhere before considering Prominent Construction.
Areas Of Satisfaction - I was most satisfied with the overall experience!
Additional Comments - Justin was such a pleasure to work with!
Areas Of Satisfaction - I was most satisfied with the follow-up from the owner.
This company took on too much business from our local hail storm, so there were many mistakes and delays that should have not happened if they took on only the business they could handle. TIP. Don't had over your insurance check to these guys if the check is also made out to your Mortgage company. This company took my check and deposited it into their account without mortgage company endorsement.
it took nearly 9 months to get all work accomplished. In addition, it took 4 total appointments and Prominent told my insurance company all was done months before it was so they issued payment - which I withheld until all was finally completed. Having said that, Nick (salesman) was great.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Prominent Construction, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys