Installation crew was goodAdministration lacked organization
Prominent Construction was very responsive when we contacted them. They gave us a date one week after contacting them and they were able to meet that date. The roofing crew were very hard workers and finished up the roof in two days. Very happy with the results. Also got new garage doors which are awesome. Thanks for the great job!
We are thrilled with our new roof. The Prominent team was able to work directly with our insurance company to help secure the quote and approval. Once we got the approval to move forward with the roof, the crew was amazing. They came in and finished everything in two days. They cleaned up after themselves and did a great job. There was constant communication every step of the way. Once the roof was finished, the owner personally contacted us to make sure we were satisfied. If you are looking for a new roof, this company is the way to go.
Prominent construction is a wonderful company to work with they are very professional and their product and quality is top notch. Very happy to use them again and I would highly recommend them.
I'm glad that I used them!
The construction crew was very efficient, worked hard, treated us politely, were very respectful of our property, overall they performed their work very well.
Impressed with the ease in which the re-roofing project due to hail damage was scheduled through Ethan R. and with the crew completing tear-off, re-roof and clean-up in one day.
They were very good to work with. The clean up and workmanship was excellent.
The crew that I had does not have the level of professionalism that the crew that I can see down the road today has.
We hope that this issue can be resolved.
Erik Vos was thorough and knowledgeable about all aspects of construction and home damage from Mother Nature. He was key in working with our insurance company to get us a new roof & siding covered. He worked really hard with the insurance engineer and made a strong case citing/explaining with logical reasons along with photos on how the damage occurred. Eric met with us, adjusters & engineers during the entire process. Then he’d meet with us and in great detail would explain the construction process with scheduling to meet our needs. We couldn’t have done it without him. Thanks Erik!
Pat was the front man! He was absolutely fabulous and spot on with everything! I would be proud to have him as an employee!
One of the onsite crews was always professional and made the job as less interest of the customer as possible. The clean-up afterward was excellent. Specifically, Phillip did an excellent job ensuring the project was done professionally and completely. His follow up and personal effort in completing the job went beyond my expectations.
The sales representative, Pat, did a tremendous job and tremendous service in helping me with some storm damaged that I didn't even know existed. I am having Prominent Construction do the work on my mother's home as well.
So happy to have a new roof. They arrived early, took great care in moving items that would have possibly been damaged with materials being tossed down. They worked with my insurance adjuster to get a few items added in that the insurance company had not included during the inspection and kept me informed. They work fast and efficient. The job was completed in 1 day. They did a great job cleaning up after. I can't say thank you enough to Prominent.
Very happy with Prominent. My insurance company was a pain to work with and Prominent handled a lot of the communication with them so I didn’t have too which was great! Job was done on time and on schedule. Very happy with the results
I think that overall Prominent Construction did a great job. The work was done well. My roof and gutters look really good. My only issue was with the lack of communication prior to the commencement of work. I didn't know when the work would start and didn't know for sure when it had ended. I do want to mention that Ashley in the office was terrific. Very friendly. Overall, it was a good experience and I would recommend them.
We were very pleased with the overall project from beginning to completion. Prominent Construction worked on our behalf with the Insurance company and we checked in with the Insurance company a few times to make sure everything was going according to plan.
Very professional, responsive, and excellent work.
Our sales rep was very good. He worked for us, and it was a job that was well done.
I would look elsewhere before considering Prominent Construction.
I was most satisfied with the overall experience!
Justin was such a pleasure to work with!
I was most satisfied with the follow-up from the owner.
This company took on too much business from our local hail storm, so there were many mistakes and delays that should have not happened if they took on only the business they could handle. TIP. Don't had over your insurance check to these guys if the check is also made out to your Mortgage company. This company took my check and deposited it into their account without mortgage company endorsement.
it took nearly 9 months to get all work accomplished. In addition, it took 4 total appointments and Prominent told my insurance company all was done months before it was so they issued payment - which I withheld until all was finally completed. Having said that, Nick (salesman) was great.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Prominent Construction, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys