PBS worked with us (VESTA Modular) on the Holderness Schools Dormitory (Caeli Hall) over Spring 2022 and delivered an awesome, quality project. The installers were professional and courteous to work with. I would welcome the opportunity to work with PBS again should we be fortunate enough to work in the NH region again.
I could not let the experience with Professional Building Services go without recognition. Our house has James Hardie siding, but the trim was wood, We saw a few areas that were showing signs of rot that concerned us, since we did not know what the condition of the plywood or house wrap behind the siding. Based on my research of James Hardie authorized dealers, I reached out to Professional Building Services (PBS) and from my initial conversation with Jordan via phone and later to review the project with Jordan and Joe on the property, I knew that we made the right decision. The professionalism from initial contact to the extremely detailed proposal, then the on-site pre-construction meeting where they thoroughly reviewed the work to be performed and right through completion of the project, PBS demonstrated that they are truly second to none. From building a home to the many renovation projects to our properties, we have never received the level of service from a company as we did with PBS. Jordan and Joe were exceptional to work with.
There was an interesting part of the project that needs mentioning. The project required repairs to the chimney that is at least 25 feet high. I ended up having to travel the day PBS was working on this part of the project and I was concerned about what would be found and need to be repaired. Without asking, I actually received pictures from Joe of the issue they found, with a note of what repairs were required and then pictures after completing the fixes before the James Hardie siding was installed. This attention to detail provides customers the assurance that the work was completed properly and also demonstrates that PBS is so confident in their work that they have no issue showing the actual repairs in progress.
There isn't enough room in this review for the accolades that PBS deserves, but if you are looking for a premier James Hardie professional or building contractor, I would highly recommend PBS. Thank you again to Jordan, Joe and the entire PBS staff for such a great experience and we look forward to working with you again in the near future.
I loved all the work performed by Professsional Building Services. They were highly skilled and highly engaging and kept me aware from start to finish and I would highly recommend them.
This was the most professional team I have ever worked with. They are delightful and I couldn’t be happier with the results. My 200 year old farmhouse looks brand new. And they were great with my dogs too. Thanks Jordan, Joe and Roy!
Professional Building Services have been excellent throughout the entire process. We are very pleased.
I would recommend. They were timely. They demand excellence in the quality of work. My project presented some unique challenges and they provided and executed great solutions. The team was competent and friendly. Hands on management to ensure customer satisfaction.
PBS was excellent! Beautiful work. They were very clean and efficient. Communication was great and everything was fine timely and with the highest quality.
Professional Building Services provided quality work, and completed the project in a timely manner. I am happy with the final outcome.
I like that they called back pretty quickly and I was not waiting days. They kept me updated and let me know of any delays. Once they got here, they did the work efficiently and with quality.
PBS has done several projects for me. They always send hard working knowledgeable crews to complete the task
From start to finish they were professional, friendly, knowledgeable, clean and efficient. They answer any questions and are honest and fair.
This is the 2nd time with use professional building services and they are truly the best contractors we have worked with over the years. Fantastic communication and always deliver on their promise.
Professional Building Services listened to my needs, came up with a plan, then executed very quickly. Great job!
The headquarters staff as well as the crew were top notch to work with. Great patience and help in getting what we were looking for and the crew was very pleasant and professional. We are enjoying our new deck!
We are very pleased with our backyard addition! Even the town building inspector commented on how well our deck and pavilion was built and that PBS went above what was required for safety!
Joe and Aaron worked hard to get our deck project done in the least stressful way possible since the timing of the project ended up lining up with the arrival of our newborn son! They were professional, accommodating, and caring! They are the best!
Professional Building Services (PBS) managed the residing of my house, roof installation, and install of new gutters. The crews providing the various services were professional and produced a high-quality deliverables in a very timely manner.
PBS proactively kept me informed on the project status and always responded quickly when I had questions. I highly recommend PBS for your home renovations.
They were great all around and it was a very positive experience. We couldn't have been more happier with everything.
Couldn’t ask for a more straight-forward, friendly, and honest contracting partner.
The quality of our roofing, decking, and siding is top-notch. We had a great experience overall, and will absolutely work with PBS again!
I was very happy with the service and the quality of the work.
We have recommended PBS to our friends and we know of one that had deck built and was very satisfied. This company is very reliable and probably the most professional company we have ever dealt with. We will surely use them again if needed.
Absolutely recommend this company with no hesitations at all!
Definitely an excellent organization. Easy to work with.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Professional Building Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys