I am disgusted with the craftsmanship.
I would have to think about that because of the language barrier that we dealt with. I don't know if all of their crews are like that.
Everything was great!
They work hard and they get the work done!
They were a great company with great people, and provided great service.
I have already recommended them.
Due to the fact we were misled by the salesman and blown off by the manager. Also, in regards to how they actually performed the duties.
I am more than happy with Procraft Home Products!
Procraft has been a professional company in regard to the roofing. The crew was very fast, proficient and did and good job in a timely manner.
Everybody at Procraft Home Products was nice.
I thought that they were very professional and clean. They were a nice bunch of fellas!
Their clean up was great!!
They showed up early, worked hard and finished in a timely manner.
I was impressed, they were very good.
We are very pleased with their work. They are very knowledgable about their work.
Everyone knew what they were talking about. They were honest and hardworking. If I have another home, I will use them for a new roof. They are my type of workers. They took control and were in and out.
Procraft Home Products did a wonderful job.
They did a great job.
I was very happy with Procrafts work.
We were so extremely satisfied with the company that we have recommended them to friends and several other people. They were able to answer all of our questions.
Procraft worked so quickly and professionally. I just did not think it was possible and I was pleasantly pleased.
For all of the above reasons.
I am satisfied with the work they did. They were very helpful.
The materials were of the highest quality. They did everything in a timely manner. They gave us a fair price and were very friendly.
My roof looks so much nicer, and I am pleased with the quality of the roof. The men were really nice, too.
My sales rep was very professional, explained every detail prior to my reaching an agreement with him, and I felt very comfortable that I would get a superior quality roof and installation. They did not fail to deliver
My recommendation is debatable because no one is calling me back. We were talking up the company when the work first started and when we found out the warranty for the work and shingles were transferable when we sale the home.
I have already turned 2 people away from Procraft.
We are extremely pleased with our roof. It makes the house look new. The workmanship was professional and neat.
I did think Procraft Home Products were very professional, got the job done very quickly and it looks beautiful.
They could tidy up a little bit better.
Procraft Home Products told me that they would finish the job in 2 days. They came out on Friday and I thought they were going to come out Saturday to finish the job, but they ended up coming Monday to finish the job. I just wish they would have specified what 2 days they would be completing the project.
A great, local company with great products, and dedicated staff.
They did a very good job and had quite a few folks and knock it right out. The foundation and small bushes weren't trampled. They were careful and cleaned up pretty good. They were a great crew.
Procraft Home Products did fantastic work. They were quicker than they said it would take them. They were only lacking a little in the details of the clean up.
The quality of the workmanship was outstanding, and the look of the shingles is beautiful!
I already have recommended someone.
I can't even stress how disappointed I am.
I thought everyone we dealt with was very helpful and very professional.
Everything the crew did was excellent and they completed the job in only one day. They did a great job cleaning everything.
The work was extremely fast, the crew was courteous and seemed to do know their job, and they did it very well. The clean up was excellent.
Nails and pieces of tar paper were left all over my yard. My gutters are now broken/have gaps so I get large puddles on my wood deck.
They did an excellent job.
They were very thorogough and very knowledgeable. Of all the quotes we got, we could tell the difference not only in product but also the quality.
I was satisfied with the work!
Our sales rep was friendly, knowledgeable, and any issues that would arise he would fix immediately.
They did a very good job. I liked the idea that they followed Owens Corning's recommendations on how the roofing should be done. I liked that idea more than I liked the work. I like that they followed Owens Corning and did it properly.
From the salesperson to the crew, I felt so good about my decision. I had many different bids come in and I felt secure with what they showed me and they did not steer me wrong. They looked out for me as the customer. Procraft is awesome and I will recommend them. The project with Owens Corning, you buy American. Corning has always had a good reputation no matter who showed me the samples, they always went back and I believe you get what you pay for. Corning goes beyond that. The pricing was not bad and the quality of work the guys did was awesome. I would go out every hour and supervise but they were great. The crew was fantastic, their lead was phenomenal. They worked from the time they got here until the time they left. I asked if they did lawn care, they picked p a lot. They were pleasant and I could not ask for a better crew. My daughter and I will look up and admire our better roof. I could not ask for a better experience with a major repair to my house.
I was satisfied.
The overall product and finish exceeded my expectations. The sales person helped us choose the style and color of the shingles. The color we picked was not the original color we had picked out. They had a good design sense. We didn't think it would look this good!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Procraft Home Products as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys