Once the remaining issues are resolved, I would give these guys a four-star rating for everything.
I am disgusted with the craftsmanship.
I would have to think about that because of the language barrier that we dealt with. I don't know if all of their crews are like that.
Everything was great!
They work hard and they get the work done!
They were a great company with great people, and provided great service.
I have already recommended them.
Due to the fact we were misled by the salesman and blown off by the manager. Also, in regards to how they actually performed the duties.
I am more than happy with Procraft Home Products!
Procraft has been a professional company in regard to the roofing. The crew was very fast, proficient and did and good job in a timely manner.
Everybody at Procraft Home Products was nice.
I thought that they were very professional and clean. They were a nice bunch of fellas!
Their clean up was great!!
They showed up early, worked hard and finished in a timely manner.
I was impressed, they were very good.
We are very pleased with their work. They are very knowledgable about their work.
Everyone knew what they were talking about. They were honest and hardworking. If I have another home, I will use them for a new roof. They are my type of workers. They took control and were in and out.
Procraft Home Products did a wonderful job.
They did a great job.
I was very happy with Procrafts work.
We were so extremely satisfied with the company that we have recommended them to friends and several other people. They were able to answer all of our questions.
Procraft worked so quickly and professionally. I just did not think it was possible and I was pleasantly pleased.
For all of the above reasons.
I am satisfied with the work they did. They were very helpful.
The materials were of the highest quality. They did everything in a timely manner. They gave us a fair price and were very friendly.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Procraft Home Products as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys