They were awesome.
If you need a new roof give Hans Keesee with ProActive Exteriors a call. Hans went above and beyond when it came to answering my questions and giving advice about the different products. He made me feel very comfortable like I was dealing with a friend. Hans made sure that everything he told was done when he said it was going to be done. I would recommend ProActive Exteriors to anyone who is need of a roof.
Seth was helpful and answered all of our questions and addressed our concerns professionally and effectively.
Totally satisfied with the entire job. What our salesperson promised, he delivered, in fact he delivered more than I anticipated. I have already recommended him to 5 or 6 people. I was totally satisfied with the whole thing.
They did a very good job and I am a satisfied customer.
ProActive Exteriors was fabulous and my husband and I could not have been more satisfied. They were very professional and did the job that they said they would do, from start to finish.
Areas Of Satisfaction - I was most satisfied with their workmanship and communication.
Marc and Cindy were impeccable as far as service from beginning to end! Its was a great experience!
Areas Of Satisfaction - I was most satisfied with how well they navigated the insurance adjustor. An earlier company was not helpful.
Recognized Excellence - Seth was great with initial contact and time frame to get everything turned around was great.
Seth was very knowledgable and easy to work with!
Areas Of Satisfaction - The relationship with Seth was great! He was so easy to work with!
Recognized Excellence - Seth Peters was amazing!
Areas Of Satisfaction - Seth was amazing to work with and made the replacement go easy and smoothly.
Areas Of Satisfaction - I was most satisfied with their being very straight-forward in the pricing and working with my insurance company to make sure I got the most out of my insurance.
Recognized Excellence - Seth did a good job.
The clean up was phenomenal. The detailed work, follow up and professionalism is the best we've seen. We highly recommend Seth and the team at Pro Active Exteriors.
Sales Knowledge - Seth is really awesome. A great listener, takes great care to accommodate owner's wishes, very customer focused. He is reliable. The guy is a rock star!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ProActive Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys