From start to finish this was a terrific company to work with. The estimating process, the paperwork that needed to be signed, the organization and professionalism on the day of the job and the outcome all exceeded my expectations.
From the initial meeting for an estimate to the completion of the project everything was handled in a professional manner. The project manager was on point with his communication about the project schedule and was great to work with. The crew arrived on time and got to work and by days end they had the job done. What really made my day was when they were able to get my new gutters up on the same day and much to my husbands delight, the container picked up the next morning. Thank you Derrike and crew for a great job!
This is a great team to watch work everyone had there own task like a well oiled machine, Chris the PM was amazing he was in constant contact with me for scheduling with materials and daily tasks . The job that I had done was no easy task and everyone worked very had to provide a beautiful end result
The roofers have an issue still unresolved, at the front balcony door. There is a rain gutter that they removed the end cap (maybe for more room to install plywood replacement for the roof underlayment) that end cap was not replaced. I had to find left overs from my old system and make a temporary repair myself. Xterior Solutions' Jim Secor keeps telling me someone will be in touch to schedule a technician to fix the problem but as yet no calls, never mind actually fixing the rain gutter end.
Xterior Solutions was professional from start to finish. Before the project began I was kept informed of the status of their schedule. The crew arrived when promised and finished the entire job in one day. Xterior Solutions did not give us the cheapest estimate, but they were worth every penny.
Xteriors did a wonderful job on my roof! They were responsive, professional and knowledgable. I highly recommend their services.
I highly recommend this professional and thorough company! The entire process, from beginning to end, was a pleasure. They were reliable, punctual and fairly priced.The organized and experienced crew replaced my roof on a two story/two apartment house in less than 8 hours and left the site immaculate and the job looks amazing.In addition, I was in the hospital on the day of completion and they went out of their way to work with me concerning all of the arrangements. I will be calling them again for any future needs! Five stars definitely ⭐️⭐️⭐️⭐️⭐️
We are extremely pleased with Xterior solutions. They were very professional from the estimate to completion. They communicated with use during each phase. We always new who to contact if we had questions. The quality of work was great. But most importantly they were upfront and honest about the price and there were no surprises. Would highly recommend Xterior Solutions.
Xterior service was friendly and professional from start to finish! Matt was thorough on his inspection and presentation of the project. Chris was a wonderful project leader who was onsite during installation to answer any questions and review the finished process. Installation was fast and efficient! I would definitely recommend them!
Xterior Solutions were right on point the entire project, from the speed of the initial quote to the installation and cleanup. They communicated at each point in the project, they were always on time and were very professional. Their workmanship is very good and the finished roof looks amazing!
They were extremely professional and did an amazing job. At the end of the day, I am vet happy with what they did.
Pro-wash is very professional and I received a beautiful new roof for my house. It is a little more expensive than other companies but all in all, the quality of work is far better.
Our roof replacement was done in a professional manner. The work was completed in just one day, and the cleanup was excellent. The communications from Xterior was exceptional. Their project manager let us know exactly what to expect at each step of the way from the proposal through completion.
They really did a wonderful job! We are really happy. They were efficient and good! I have gotten many compliments on my roof.
This a fabulous company that did an exceptionally superb job on our roof for a very reasonable price. The Owner, and Project Management Team were incredibly nice, responsive and on site from beginning to the completion of the job. The roofing installation team was the best I've ever seen - extraordinarily fast, incredible work ethic and expert at their craft.I'd highly recommend his company
From start to finish, Xterior Solutions far exceeded my expectations. The staff is lovely to work with and the work itself is top notch! Highly recommend!!
I will definitely recommend them.
Honest and professional from appraisal through site cleanup. Did not needlessly go over the original appraisal and their prices were on the low end of what was quoted me from other roofers. Job was finished in one day and it looks great.
From Matt providing an estimate, to the crew cleaning up and everything in between was a great experience. I look forward to them doing future work. If 10 stars was available they would score that. Thanks to everyone at Xterior for a job well done!
My project was beyond a “normal” re-roofing project in that we needed to reconfigure a bothersome and useless dormer on our home. Xterior Solutions, as per their name, took it all in easy stride and came up with a workable and beautiful solution. We are thrilled with the results. The company is easy to work with, they are great with communications, they have the right people, and they get the job done right on time and on budget.
Both Matt and Steve did a phenomenal job in communicating before the sale and project managing during the process. They were very professional, organized, and were excellent communicators. I look forward to many good years with my roof and know that they stand behind their quality workmanship and product.
Best experience I’ve ever had with a construction company/project. Highly recommended!!
They did a good job and had great communication.
Based on the exceptional level of excellence I experienced in working with the Xterior Solutions team for my roofing project, I submit this consumer review as an extension of gratitude and as a recommendation to others seeking the utmost in performance construction competence, reliability, consistency in timely communications and follow through. From the inception of request for a project estimate through the stage of final clean-up, every aspect of the project was done superbly.Despite the measure of professionalism and generously dedicated time that the team devoted to my project, Xterior Solutions’ affordable pricing outbid the competition among highly regarded local roofing contractors. This constitutes the definition of “Standards of Excellence”. The entire staff at Xterior Solutions works closely together for all aspects of outstanding teamwork.
The work was done extremely fast and immaculate clean up when finished.
I was pleasantly surprised by how professional and friendly they were. They exceeded my expectations and I will definitely use them again.
We would've loved to have given them all 5's.
My experience was very smooth. Everything went as scheduled and communication was clear through the entire process. During demolition gutters were removed that were supposed to remain. I spoke to Justin and he resolved this immediately and they ate the cost of the extra gutters without question. The roof looks great and so do my gutters!
The crew was great. They went out of their way to ask me if I had any questions at all. They answered all of my questions to my complete satisfction.
They were extremely efficient. Coming from someone who did roofs previously, I thought they did a better job than I have seen in a long time.
Extremely happy with Xterior Solutions and the Owens Corning shingles they installed — the team at Xterior was friendly and professional from the first meeting, in explaining the estimate, and right through the work getting done. When bad weather pushed back the job start date they kept me up to date, tightly communicating on their status and when we could expect them. Even when it turned out that EVERY sheet of plywood decking needed to be replaced (should have had them do the job 30 years ago!) and that meant they needed to go buy more and do all the extra work, they still pushed hard and got the job done in one day. And on top of everything else the roof looks great! Couldn't recommend this team enough.
Their price was good and the work was done exceptionally well. Everyone I dealt with was professional. I can't say anything more about them. I would definitely tell people to use them. They are a quality contractor!
I am very satisfied with the work and quality.
Professional, prompt and communicative. Everyone we worked with, from beginning to end, was fantastic...they even finished a day earlier than quoted!
First rate company. They met or exceeded all our expectations. The crew was efficient and worked like a well-oiled machine. They were a joy to watch. The job went smoothly, quickly, and cleanup was amazing. My property was literally cleaner after they left than when they arrived. Highly recommended!
We had a terrific experience and would definitely work with them again.
Xterior Solutions re-roofed my house at the end of July 2020.I learned of Xterior Solutions from my next-door neighbor who was impressed and well satisfied with their work.The Xterior Solutions process, from first contact to completion, was professional, knowledgeable and well directed. At the outset, the salesman knew his product and effectively gathered details in his first visit: He looked thoroughly at the roof and took drone photography. Pricing seemed reasonable; timeframe suited my needs. The roofing team - project manager and roofers - were impressive: they knew precisely what they were doing and got it done in little over a day. (The job also included roof insulation, done by another company - in that same 1 1/2 days.) The crew worked quickly, quietly. Clean-up included using a magnetic sweep to gather nails and staples that might have fallen to the ground, along with every bit of trash. My surrounding gardens suffered no damage!It took 2 years to find a good roofer. The previous year I interviewed 3, chose one who was widely known and recommended. Five or 6 times he failed to show on the start dates. This year, I nailed it, choosing Xterior Solutions.
They were very professional. They came and scoped the job when they said they would, and then they gave the estimate to me right away by email and went over it on the phone. Everything went well.
They were excellentt. They were the most professional group I have worked with in quite sometime.
The process of getting our roof replaced was nothing but a professional, pleasant experience from start to end. From getting a free estimate to job completion and cleanup, all involved were courteous, professional and knowledgeable. I plan to use them again for other home improvement projects.
You can't go wrong with Xterior Solutions. Great work and nice people to deal with.
Xterior Solutions was extremely knowledgeable, professional and performed excellent work. I would recommend them to anyone that needs work done on their house and I'll be calling them back when I'm ready to put new siding on our house. They really made us feel very comfortable and confident that they were going to be doing the job right...they certainly held up to what was promised. All the reviews that I read for them prior to getting the work done were 100% true. They absolutely did the job right!
After developing a leak in our roof, we contacted Xterior Solutions based on their rating on Angie's List and because they are a local company. They scheduled and provided an estimate quickly and got us on the schedule to replace the roof. The crew showed up first thing in the morning and by the end of the day, the new roof was completed. We were kept updated throughout the day on the progress. It was a great feeling to know the roof was solid as a tropical storm moved in the following day.
Steven's crew did not disappoint me. They did a great job.
The company was professional from the minute I contacted them to set up an appointment. They kept every appointment and communicated with me every step of the way. There were no surprises and the work was done wonderfully and efficiently.
My Grandmother has dementia and the staff and crew went above and beyond to make sure that she was taken care of.
I was very pleased with my entire experience with Xterior Solutions. They were able to do a complete roof replacement in one day. My wife told Steve, the project manager, that his entire crew worked like a "well oiled machine." Everyone we dealt with were extremely courteous, informative and professional. My next door neighbor was so impressed with their work that he has indicated he is considering using them to have his roof replaced next spring.
I am very satisfied with the quality of work, materials used, and the timeliness of the project.
They did a fantastic job! They spent all the time they needed with me to make sure that I understood what was going on at all times.
WONDERFUL EXPERIENCE FROM BEGINNING TO END
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pro-Wash Xteriors, Inc. DBA Xterior Solutions as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys