I would definitely use them in the future for any job regarding siding and painting.
Areas Of Satisfaction - I was most satisfied with their ability to find the material needed (it is a very rare material and they had it in stock).
Recognized Excellence - The salesperson in charge of the job and the tech who came out to do it provided exceptional service.
Areas For Improvement - None
Areas Of Satisfaction - The material, time and cost of the project. It was reasonable.
Recognized Excellence - The project coordinator, and project manager who came by to check to see if it was up to good standards.
Areas Of Satisfaction - I was most satisfied Pro Roofing & Siding's professionalism and timeliness.
Areas Of Satisfaction - I was most satisfied with the project manager Hasid. He is always very responsive, professional, and made sure the job got done.
Recognized Excellence - I would like to recognize the project manager Hasid.
Areas Of Satisfaction - I was most satisfied with the quality of the work.
Additional Comments - They did a great job.
These folks do beautiful work, always with the customer in mind! Great crew, professional and a pleasure to work with!
Areas For Improvement - None!
Areas Of Satisfaction - The project manager was a great communicator and very responsive.
Recognized Excellence - Our project manager, who's name escapes me at the moment.
Pro Roofing & Siding did an excellent job. They always answered all my questions and they were very knowledgeable. We received several quotes and we were very happy with their price. We were very satisfied with the product and our roof, gutter and siding repair looked excellent when completed. The communication was wonderful. The staff was friendly and helpful.
Scott Chrismer conducted a beautiful finished product. The new roof makes our home look very high end from the road.
Areas Of Satisfaction - The finished product speaks for it's self. "BEAUTIFUL"
Recognized Excellence - Scott Chrismer is a very flexible, calm and professionable person and insists on a quality job.
I was very pleased with them. They allowed me to do my own research and come to the decision I wanted to. They provided me the research and allowed me to make own my decision.
Likely To Recommend - I was very pleased with them. They allowed me to do my own research and come to the decision I wanted to. They provided me the research and allowed me to make own my decision.
Areas Of Satisfaction - I was most satisfied with their professionalism and interaction with me. The roof looks good.
Recognized Excellence - The guy that was in charge of the installation was very attentive to my concerns and my needs. Everybody was very professional and very attentive. They all excel.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pro Roofing & Siding LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys