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GuildQuality surveys
Customer satisfaction
Of 136 customers surveyed, 56 respondedReviews 42
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Recent reviews
David P.
Exceeded all my expectations!
Steve W.
Peter was on time and provided a quote as he stated he would. He did the work according to the plan. He was a pleasure to work with.
Ed G.
Additional comments
Recognized Excellence
Recognized Excellence - I think everyone that was on the crew did an outstanding job. The owner was extremely professional and he explained everything very well. I would highly recommend this company.
Kevin Z.
Pro Home Services Peter and his crew were professional, on time, and easy to work and communicate with. They exceeded all expectations.
Mary W.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the smoothness of how it all went.
Recognized Excellence
Recognized Excellence - I would like to recognize Peter for his exceptional service.
Stephen G.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with everything, they did a very good job.
John K.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Seemed very committed to using top quality products that would last. Stuck to estimate; no surprise extra costs.
Roy L.
I was very uneasy about having the roof replaced. The performance of Pro-Home resolved all my anxiety. Professional service at a great price.
Nijole R.
The work was fantastic and very efficient.
Tom B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They were in and out in a day a half.
Terry M.
We have recommended this company to others and the other person who had work done was extremely satisfied.
Sheila C.
I am very happy with my house. Everyone drives up and says that it looks like a brand new house and that makes me happy.
Chrisane C.
Pro-Home replaced all of my windows and I will definitely contact them about doors in the future.
Bill P.
Peter quickly and accurately answered all my inquiries. Provided fair price and quality workmanship on time.
Customer in Lisle, IL
Additional Comments
Additional Comments - I have been recommending them to friends and at least one used them for a bathroom - they were very satisfied too.
Customer in Lisle, IL
Communication
Communication - They were very good all around.
Areas Of Satisfaction
Areas Of Satisfaction - Everything was very good. I'm satisfied with everything they did.
Recognized Excellence
Recognized Excellence - Everyone was good. The roofer who came to do the estimate was very knowledgeable.
Additional Comments
Additional Comments - I am very satisfied with the work they did. Everything was done very well and very quickly.
Customer in Warrenville, IL
Areas Of Satisfaction
Areas Of Satisfaction - They hit all the time parameters. The look and function is as advertised.
Customer in Darien, IL
Areas Of Satisfaction
Areas Of Satisfaction - I liked the installers and the quality of materials.
Customer in Streamwood, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the professionalism and quality. They treated my house as if it were their own. They also took time to answer all questions and explain things.
Additional Comments
Additional Comments - All staff was knowledgeable and courteous.
Customer in Winfield, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the quality of the work.
Additional Comments
Additional Comments - They did an excellent job.
Customer in Palatine, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the work, the price, and their follow up. They were always on schedule. Overall, I had a good experience.
Customer in Wheaton, IL
Areas For Improvement
Areas For Improvement - They did a great job.
Areas Of Satisfaction
Areas Of Satisfaction - I would say their workmanship, cleanliness, and how they adhered to the scheduling were all satisfying.
Customer in Lombard, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with their promptness and friendliness. It was a positive service experience.
Customer in Schaumburg, IL
Areas Of Satisfaction
Areas Of Satisfaction - The tradesmen working in my home were polite, professional, respected my property and did wonderful work in the time scheduled in the estimate. I have highly recommended them to many of my friends and they were very happy as well. I will be using them again in the future and will continue you recommend them.
Recognized Excellence
Recognized Excellence - Everyone I dealt with was exceptional and gave exceptional service.
Customer in Naperville, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their communication and the speed of their work. We were always kept in the loop, and the installers were able to complete our roof in one day.
Customer in Schaumburg, IL
Areas Of Satisfaction
Areas Of Satisfaction - They did a great job in the upstairs bathroom.
Customer in Schaumburg, IL
Areas Of Satisfaction
Areas Of Satisfaction - They were on time, got it done very quickly, had the place cleaned up, and then were gone in less than a day.
Customer in Naperville, IL
Areas Of Satisfaction
Areas Of Satisfaction - Their customer service was very good. It was very easy to get ahold of Peter. He responded to questions very quickly, and that made it very easy. That's not always the case with that type of service.
Recognized Excellence
Recognized Excellence - Peter and the installers did a great job.
Customer in Batavia, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with the cost, appearance, and timeline.
Customer in Schaumburg, IL
Communication
Communication - When I asked to have doors put in they got right back to me.
Clean & Safe
Clean & Safe - My house is as clean on the inside as it was before they came.
Recognized Excellence
Recognized Excellence - Peter was here when I called. He came out to give me a quote right away. He was exceptional.
Customer in Naperville, IL
Areas For Improvement
Areas For Improvement - They did not fall short of my expectations in any area. They were amazing!
Areas Of Satisfaction
Areas Of Satisfaction - Peter was very quick. We've hired him for two projects. For the first one, he gave us a great deal. We liked him so much that we had them redo the entire outside of our house. They were ahead of schedule. They were very fast and efficient. They always helped us with questions or concerns. We had an issue with an incorrect color on some shutters, and they fixed the issue right away. They were great.
Additional Comments
Additional Comments - They are a great company to work with. They didn't overcharge me. They give a very competitive price, and the work is exceptional.
Customer in Warrenville, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was very satisfied with the value, the quality of the work, and their quickness.
Customer in Wheaton, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was most definitely satisfied with the price, the quality of the workmanship, and their prompt response. They did the work very professionally. I really appreciated that the men who worked on the house were friendly. It looked like they enjoyed what they were doing.
Recognized Excellence
Recognized Excellence - I would recognize not only the salesman, but also the foreman on the job. The communication was great, and the service was great. Everything went very well, and I am very pleased.
Additional Comments
Additional Comments - I'd just like to say thank you!
Customer in Glen Ellyn, IL
Areas Of Satisfaction
Areas Of Satisfaction - The pricing was very good.
Customer in Elk Grove Village, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the time schedule.
Customer in Darien, IL
Likely To Recommend
Likely To Recommend - Definitely! I already have.
Areas Of Satisfaction
Areas Of Satisfaction - They did an absolutely wonderful job. They were quick, efficient, and responded very quickly to my calls.
Recognized Excellence
Recognized Excellence - They were all great.
Clara B.
Brad B.
Mohammad S.
Antoni J.
Nancy I.
Kevin M.
GuildQuality
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