Exceeded all my expectations!
Peter was on time and provided a quote as he stated he would. He did the work according to the plan. He was a pleasure to work with.
Recognized Excellence - I think everyone that was on the crew did an outstanding job. The owner was extremely professional and he explained everything very well. I would highly recommend this company.
Pro Home Services Peter and his crew were professional, on time, and easy to work and communicate with. They exceeded all expectations.
Areas Of Satisfaction - I was most satisfied with the smoothness of how it all went.
Recognized Excellence - I would like to recognize Peter for his exceptional service.
Areas Of Satisfaction - I was most satisfied with everything, they did a very good job.
Areas Of Satisfaction - Seemed very committed to using top quality products that would last. Stuck to estimate; no surprise extra costs.
I was very uneasy about having the roof replaced. The performance of Pro-Home resolved all my anxiety. Professional service at a great price.
The work was fantastic and very efficient.
Areas Of Satisfaction - They were in and out in a day a half.
We have recommended this company to others and the other person who had work done was extremely satisfied.
I am very happy with my house. Everyone drives up and says that it looks like a brand new house and that makes me happy.
Pro-Home replaced all of my windows and I will definitely contact them about doors in the future.
Peter quickly and accurately answered all my inquiries. Provided fair price and quality workmanship on time.
Additional Comments - I have been recommending them to friends and at least one used them for a bathroom - they were very satisfied too.
Communication - They were very good all around.
Areas Of Satisfaction - Everything was very good. I'm satisfied with everything they did.
Recognized Excellence - Everyone was good. The roofer who came to do the estimate was very knowledgeable.
Additional Comments - I am very satisfied with the work they did. Everything was done very well and very quickly.
Areas Of Satisfaction - They hit all the time parameters. The look and function is as advertised.
Areas Of Satisfaction - I liked the installers and the quality of materials.
Areas Of Satisfaction - I was most satisfied with the professionalism and quality. They treated my house as if it were their own. They also took time to answer all questions and explain things.
Additional Comments - All staff was knowledgeable and courteous.
Areas Of Satisfaction - I was most satisfied with the quality of the work.
Additional Comments - They did an excellent job.
Areas Of Satisfaction - I was most satisfied with the work, the price, and their follow up. They were always on schedule. Overall, I had a good experience.
Areas For Improvement - They did a great job.
Areas Of Satisfaction - I would say their workmanship, cleanliness, and how they adhered to the scheduling were all satisfying.
Areas Of Satisfaction - I was satisfied with their promptness and friendliness. It was a positive service experience.
Areas Of Satisfaction - The tradesmen working in my home were polite, professional, respected my property and did wonderful work in the time scheduled in the estimate. I have highly recommended them to many of my friends and they were very happy as well. I will be using them again in the future and will continue you recommend them.
Recognized Excellence - Everyone I dealt with was exceptional and gave exceptional service.
Areas Of Satisfaction - I was most satisfied with their communication and the speed of their work. We were always kept in the loop, and the installers were able to complete our roof in one day.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pro-Home Services, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys