They were amazing to work with. We are totally happy from beginning to end.
They were very professional and the job was well done. I was checking the work everyday when I came home and there was a high degree of quality, in all the work they did. Vince even helped pick colors and was helpful matching it to our brick.
We would highly recommend these guys to anyone looking to have James hardie siding installed. The crew was great and they are all pro built employees unlike most of the james hardie certified contractors that sub your work out to who knows who.
Vince sat down with us and asked what our needs were regarding this building project. He discussed with me the benefits of building a garage opposed to a pole barn. ProBuilt started the project on time and the employees were courteous and professional. We couldn't be happier with our garage and porch.
The Pro Built team was friendly, courteous and professional. The workmanship was outstanding and the work area was kept clean. This was a Hardieboard siding job which requires specialized handling and installation. All Hardie materials were used per Hardie specifications. Great job, guys, thank you!
After the roof replacement, there were "visible" nails all over my yard and driveway that I could step on them and get hurt. My had a flat tire which I believe was caused by that but I had no proof.They forgot to put the gutter cover which I had to remind them to put the cover on after the gutters were installed. The worker told me they were not told to include gutter.Electrician (for the garage) was grumpy. After the electrical work, I was told to be home the next day as the inspector will come in the morning. I took a half day off but nobody ever showed up. More than 3 months later after the project was complete I received a notice from the city saying that the electrical inspection was never performed and I did not have approval for the new garage electric work.Pro Built did not manage the project well and I am not happy about the whole project.The only thing I like about is the new roof.I would not recommend Pro Built and definitely would not use them for new project.
Vince and the rest of the guys were a pleasure to work with and they did an awesome job on the garage I was so happy with them i had them do my son's roof and gutters I have recommended them to numerous people already
Areas Of Satisfaction - They made recommendations that really worked and was something we would never have thought of
Recognized Excellence - Vince and Bobby and really all the rest of the guys were wonderful
Recognized Excellence - I would like to recognize Vince, John, and Bob for their exceptional service.
They were great. The salesperson came out a few times actually to oversee what was going on. They did everything, and it was great and wonderful. One of the workers saw I was a bit hesitant, and he told me it would be beautiful. He was right, it did turn out that way.
Sales Knowledge - The salesperson was absolutely knowledgeable and helpful regarding my project.
Communication - The staff was very good.
Likely To Recommend - I am absolutely likely to recommend the company to others. In fact, my neighbor had them do work on their home. They were great. The salesperson came out a few times actually to oversee what was going on. They did everything, and it was great and wonderful. One of the workers saw I was a bit hesitant, and he told me it would be beautiful. He was right, it did turn out that way.
Areas Of Satisfaction - I was most satisfied with the whole thing, the way they did the siding, and everything they did around the windows. All my neighbors were talking about it. It looks wonderful.
They are the best. They did a great job. You won't be disappointed.
Areas Of Satisfaction - Vince is understanding of the market place and makes sure the customer needs are met. He knows how to run his business. The work was done great and fast and efficient. They worked quiet. My wife was surprised at how quiet the roof installation was.
Recognized Excellence - Vince and his inside staff was exceptional. The gutter team was good. It looks fantastic.
The quality of the workmanship was excellent and we were very well pleased with the outcome.
Areas Of Satisfaction - I was most satisfied with the way they took care of the problems I was having with the house and ventilation.
Recognized Excellence - Vince, the owner, was exceptional.
Additional Comments - We are extremely happy. The roof's terrific and we couldn't be more pleased.
Areas Of Satisfaction - I was most satisfied with all areas of the job.
Additional Comments - I would definitely use them again.
Areas Of Satisfaction - I was most satisfied with the construction and the materials used.
It's a good company.
Areas Of Satisfaction - I'm a retired construction worker myself and they were good.
Recognized Excellence - The guy who was doing the work, the foreman, was a hard worker and conscientious. I think they all were good.
It was outstanding, and I would use them again.
Areas Of Satisfaction - I was most satisfied with the quality of the job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pro Built Custom Building Corp. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys