Great company, thorough communication, pleasant to work with and did quality work.
Prime Roofing is the best Roofing company in Jacksonville. The entire staff from office to installation was courteous and professional. Not once did I regret hiring this company and will recommend them to anyone looking to repair/replace a roof.
This is a wonderful company. From the first encounter estimate to the final inspection, I was kept aware of what was going to happen every step of the way. Andrew promptly returned phone calls and replied to emails.
FAST AFFORDABLE AND EASY TO PROCESS
Prime roofing was very professional and addressed any concerns we may have had.
They met the requirements that I asked for. They cleaned up the job well.They had good leadership.
Andrew was a pleasure to work with, he was always on time & scheduled our roofing project promptly. He kept us informed every step of the way & ensured complete, professional roof installation and cleanup afterwards.
Completed the job ahead of schedule and were very attentive during the whole process.
Prime Roofing was extremely fair, reliable and reasonably priced!!!! Strongly recommend them. Ask for Andrew! He was terrific and very efficient!!!
Great experience working with Prime Roofing. Andrew was very responsive, worked within my schedule, and his crew did a great job! I highly recommend this team. Thanks!
Excellent followup and communication-Crew polite, ready to answer any question well coordinated and left the place clean-satisfied with the work-Second to none.
They are excellent. All the work was done well and they cleaned up after themselves.
Professional, Excellent Work. The crew was always courteous and thoroughly cleaned up the job site and great customer service .
My experience with Prime Roofing was exceptional in every aspect. Mark Young provided my estimate BEFORE ever asking about the insurance estimate. I appreciate the fact that the whole job came in under the insurance estimate - that he did not try get more when he saw the insurance estimate. A TRUE PROFESSIONAL!
Very friendly, fair priced, knowledgeable fast and efficient.
Andrew did an awesome job from start to finish.
The question is why not go with the best. Very professional individuals.
Actually the Physical Therapist I go to mentioned she need a roof and now that the job is complete, I will give her my recommendation
Prime Roofing did a great job, they are very professional. Exceeded expectations.
I enjoyed working with Prime Roofing. Throughout the process, they were very responsive and communicated very well regarding my project. We had one issue that needed a "re-do" and Prime Roofing handled it in a very professional manner. I would recommend Prime Roofing to others seeking roofing work.
Prime Roofing came in and id a great job in 2 days. They were friendly and cleaned up wonderfully.
When the inconvenient task of replacing our roof became unavoidable it was refreshing working with an organized, efficient, reliable and customer oriented company in Prime Roofing. Not only did we get a great value, but a huge peace of mind.
They always returned my calls and addressed any issues. And they did.
The work was well done, and I was served very patiently. My questions were answered by Andrew, and he was very professional. I would definitely recommend this company to anyone who wants their roof replaced.The price is legit and the warranty makes me feel insured.
Very pleased with roofing project. Completed on time and as promised.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Prime Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys