I'd like to say that my contractor Wade was courteous, and was able to schedule me sooner than I expected for the work. He seemed like a nice gentleman, and I'm happy with his work.
I am happy with the installation. The timing was great and they hit all of their goals and timelines!
What was wrong got fixed very quickly. It wasn't really that big of a deal, just slightly.
Areas Of Satisfaction - I was most satisfied with all of it.
Recognized Excellence - I would like to recognize all the workers and Wade for their exceptional service.
Very friendly and explained everything in detail.
Premier Contractors of America, LLC was timely, professional and courteous.
The representative was very professional and on time. He explained everything. Everything was done the way it as supposed to be done.
Everyone was professional and did a top quality job!
Areas Of Satisfaction - I was most satisfied with the time management, their professionalism, and the quality of their work.`
Recognized Excellence - Mr. Bowman did a great job and the installers were phenomenal.
Areas Of Satisfaction - I was most satisfied with the quality of the whole process.
Recognized Excellence - The salesman provided exceptional service.
Recognized Excellence - Wade Bowman (Owner/Sales) was exceptional in helping us choose not only the color of the roof but understanding the product.
Additional Comments - I would highly recommend Premier Contractors and especially Wade Bowman. Everyone was very professional.
Areas Of Satisfaction - I was satisfied with everything.
Areas Of Satisfaction - They were awesome. They got the job done. They worked in the rain, the whole 9 yards. They were just awesome.
Recognized Excellence - Wade was exceptional.
Areas Of Satisfaction - The diligence of the crew was good.
Recognized Excellence - Wade was very polite.
Problem Resolution - We had no problems.
Areas Of Satisfaction - Premier Contractors were very knowledgeable from start to finish.
Recognized Excellence - Wade, the owner, is responsible for all the crews. He and the crew were outstanding.
Additional Comments - They were very flexible and responsive. The house they did was 200 miles away from the office.
They were very good to work with and were on time.
Areas For Improvement - The only thing was they said they would be out in the next 2 weeks and it took longer than that.
Areas Of Satisfaction - I was impressed with their workmanship and how nice the final roof looked after the work was done. It really changed the appearance of the house.
Current Referrals - No I don't.
Recognized Excellence - Well if I could remember the name of the man that sold the roof, very nice and helpful. He was from Sidney.
They did an excellent job.
Areas Of Satisfaction - I was satisfied with the quality of work.
Areas Of Satisfaction - They did a nice job and were very efficient.
Recognized Excellence - I would like to recognize Wade Bowman the owner.
I was totally pleased with their work and have no complaints. They got all of our work done in one day. They also cleaned up after themselves very well. They did a fantastic job.
Areas For Improvement - They didn't fall short at all.
Areas Of Satisfaction - I was the most satisfied with their communication as far as what was supposed to happen when, and also with the cleanup.
Recognized Excellence - I thought Wade Bowman did an excellent job.
They got it down really fast.
Areas Of Satisfaction - I was most satisfied that they got the job done so quickly.
Additional Comments - I think they did a really great job on the roof.
I used one of the most expensive contractors but I had my roof done 16 years ago and they did cut-rate work at a cut-rate price. You get what you paid for. This time I went with the best company around and I have no misgivings. It turned out to be the best thing I ever did. We have had some severe winds and I have not had a problem with my roof.
Areas Of Satisfaction - I was satisfied with how quick and thorough they were with the job. Carlos kept me informed of everything. All of my wood was bad and he immediately called me and went over it with me. He actually reduced the price because it was so much but they still got it done in one day. I have a big roof.
Recognized Excellence - Carlos at Premier Contractors was great.
I really enjoyed talking to Mr. Bowman. He is a super good individual. He did what he said he would do and did it in a timely fashion. We are well pleased.
Areas Of Satisfaction - I was happiest with the quickness of the job. It only took one week from first contact to completion
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Premier Contractors of America, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys