Mike Guzman and his team were courteous and professional, extremely great customer service, and did a fantastic high quality job on replacing my roof. I would happily recommend them to anyone!
I am very pleased with the work done by Mike and his crew. They worked hard to complete the job in a timely manner. Mike did an excellent job of communicating with me, explaining the work and materials to be used, and responding to my questions and requests. He went above and beyond what the contract called for. Mike clearly takes pride in a job well done...my roof looks beautiful!
We are very pleased with the workmanship, the product is great, and it looks very nice.
Areas Of Satisfaction - The company was very thorough and Micheal took the time to explain everything to us.
They did really good work. I was happy with it.
I am extremly happy with their service. They are great people with great work.
I think the world of them. I would use them again. They were superb to deal with. They went above and beyond to make sure that we really got the roof we wanted and that if fit in with the looks of the neighborhood. They had pictures and really good feedback on helping us distinguish between possibilities. I felt like we got superb service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Premier Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys